Customer Service Representative - State Farm Agent Team Member

Job Description

Job Description

About our Agency :

I started my career as a State Farm agent back in 1985. I hold a Bachelor's degree from Western Michigan University and a Master's degree from the University of Detroit-Mercy.

I have been an active member of the Delray Beach Chamber of Commerce for 35 years, and I am honored to be a recipient of the Rotary International Paul Harris Fellow award.

Additionally, I am involved in the Raymond F. Kravis Center for the Performing Arts and support the Boy Scouts of America.

Living in Delray Beach for over four decades, I have truly become a part of the community.

My agency has been recognized with the Crystal of Excellence award for an impressive 25 consecutive years. At the office, we prioritize teamwork and collaboration.

My team is not only hardworking and dedicated but also brings a sense of fun and positivity to the workplace. They are enthusiastic go-getters who enjoy their work and strive to make each day enjoyable for everyone.

Together, we aim to provide exceptional service to our clients and make a positive impact in the community we serve.

Position Overview :

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities :

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

As an Agent Team Member, you will receive...

• Salary plus commission / bonus
• Paid time off (vacation and personal / sick days)
• Flexible hours
• Growth potential / Opportunity for advancement within my agency
• Hiring Bonus

Requirements :

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• People-oriented
• Detail oriented
• Proactive in problem solving
• Able to learn computer functions
• Ability to work in a team environment
• Bilingual Spanish preferred

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.

State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.