Customer Support Engineer
VirtualVocationsErie, Pennsylvania, United Statesjob_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Customer Support Engineer to join their growing support team.
Key Responsibilities
Drive completion of multiple reported issues across different service offerings and customers
Collaborate with customers and internal teams to gather information on issues through various tools
Configure environments daily to test and reproduce customer issues
Required Qualifications
Four-year college degree or equivalent
1-2 years experience in business to business customer service
Experience working with various application servers (e.g., Tomcat, Jboss, Weblogic, Websphere)
Experience working with various databases (e.g., MySQL, Postgresql, Oracle, DB2, SQL Server)
Experience building websites
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Customer Support Engineer • Erie, Pennsylvania, United States
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