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Zoho Administrator
Zoho AdministratorBeacon Specialized Living • WI, WI, United States
Zoho Administrator

Zoho Administrator

Beacon Specialized Living • WI, WI, United States
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  • Zoho Administrator
  • Position Summary :
  • This role is responsible for the daily administration, optimization, and support of Zoho applications, including CRM, Desk, Projects, and related platforms.
  • Primary Responsibilities :
  • Always be compliant with all company and regulatory policies and procedures.
  • Administer and support Zoho CRM and related Zoho applications (Desk, Projects, Creator, Flow).
  • Manage users, roles, profiles, and permissions to ensure data security and proper access.
  • Customize modules, fields, page layouts, workflows, validation rules, dashboards, and reports.
  • Support data imports, data integrity efforts, and ongoing data maintenance.
  • Troubleshoot user issues and provide timely support and training.
  • Collaborate with stakeholders across departments to design and implement solutions that improve efficiency.
  • Team Member Expectations :
  • Must be compliant with company and regulatory policies and procedures.
  • Preserve and protect the privacy, confidentiality and security of all medical records, proprietary and other confidential information relating to Beacon Specialized Living, its Individuals, Team Members, activities and affiliates, in accordance with all applicable laws (especially HIPAA) and contract terms.
  • Promote Beacon in a positive manner and lead by example, modeling our core values in everyday behavior.
  • Skills and Abilities :
  • Must be able to communicate and function in an interdisciplinary team.
  • Strong computer skills utilizing various software programs and applications.
  • Excellent oral and written communication skills.
  • Ability to create professional employee communication materials.
  • Education and Qualifications :
  • Zoho Administration : 2 years (Required)
  • CRM / Helpdesk Support : 2 years (Preferred)
  • Automation / Workflow Development : 1 year (Preferred)
  • Associate or Bachelor’s degree in Information Technology, Computer Science or related field preferred.
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    Administrator • WI, WI, United States