Tech Support

Overview

Title : Tech Support

Location : Princeton, NJ

Length : 2 year with extensions

Experience : 5+ years experience

Responsibilities

• Manages the onsite delivering of software services, installation and configuration for customer environments.
• The job solves various business systems, networking and applications problems for standard industry servers, specialized or complex clustered environments.
• Deliver reactive and proactive activities according to Service Level Agreement to ensure customer satisfaction and loyalty.
• Applies basic knowledge of the job skills and company policies and procedures to complete a variety of assignments / tasks.
• Good understanding of the general / technical aspects of the job.
• Organizes own tasks and receives general instructions on all work.

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