Position Overview
Are you a customer service enthusiast with a flair for connecting with people? If you revel in providing exceptional service and find satisfaction in assisting others, consider joining our team as a Customer Service Representative with a State Farm independent contractor agent.
Our agents exclusively promote State Farm's array of insurance and financial service products, making this role ideal for those who thrive on delivering top-notch customer experiences.
Responsibilities
- Cultivate and maintain positive customer relationships, ensuring timely and responsive communication.
- Leverage a customer-centric approach to comprehensively understand client needs and educate them on suitable insurance options.
- Actively respond to customer inquiries, address concerns, and provide efficient solutions.
- Generate leads, schedule appointments, and guide customers in selecting the right products and services to meet their unique needs.
As a Customer Service Representative, you will enjoy :
- Competitive salary complemented by a commission / bonus structure.
- Robust health benefits.
- Generous paid time off, including vacation and personal / sick days.
- Flexible working hours to accommodate customer needs.
- Opportunities for career growth and advancement within our agency.
Requirements
- A passion for delivering exceptional customer service.
- Strong communication skills, both written and verbal, with an emphasis on active listening.
- Customer-oriented mindset with meticulous attention to detail.
- Proactive problem-solving skills.
- Willingness to learn and navigate computer functions seamlessly.
- Collaborative spirit, thriving in a team-oriented environment.
If you are driven by a desire to provide outstanding customer service and see yourself excelling in this role, we invite you to complete our application.
Anticipate a prompt follow-up as we guide you through the next steps in the interview process. Join us in creating a customer-focused career that aligns with your dedication to service excellence!
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