Claim Team Manager - Property Field Inspection

Claim Team Manager - Property Field Inspection

US-OR-Portland

Job ID : 2024-37305

Type : Regular Full Time

of Openings : 1

Category : Claims and Investigation

Portland, OR

Overview

Build your career at one of the top companies for professional growth in the U.S.! Khakis optional...

At State Farm we invest in our employees by providing a competitive Total Rewards package :

Starting Salary is $ 100,500.00 - $147,675.00 annually. Because work-life-balance is a priority at State Farm, compensation is based on our standard 38 : 45-hour work week! Salary offered is dependent on skills and qualifications, with the high end of the range limited to applicants with significant relevant experience.

You are also eligible for :

• An annual bonus based on individual and enterprise performance
• Annual merit increases
• 401(k) contribution
• Paid Time Off (PTO), plus : 5 days of Life Leave to take care of yourself and your family, Paid Volunteer Time, and an Annual Celebration Day to celebrate what's important to you!
• Industry leading Tuition Assistance Programs
• Wellnessand mental health programs
• Discounts from hundreds of retailers through our Perks at Work program

And more!

This position is located in Portland OR and responsible for leading a team who services these zip codes :

97056 97067 97068 97102 97144 97147 97210 97213 97217 97225 97027 97040 97045 97060 97113 97119 97131 97236 97008 97022 97041 97080 97086 97118 97123 97133 97216 97011 97018 97031 97049 97132 97141 97201 97209 97211 97212 97227 97232 97239 97267 97007 97019 97030 97035 97054 97055 97064 97106 97204 97205 97219 97229 97266 97010 97024 97028 97048 97089 97109 97125 97140 97203 97206 97218 97220 97221 97003 97009 97014 97015 97021 97034 97036 97058 97078 97117 97130 97134 97214 97215 97223 97224 97233 97005 97006 97062 97107 97116 97124 97070 97136 97202 97222 97230 97231 97342 97023 97038 97375 97017 97063 97761 97042 97004 97037 97103 97138 97110 97053 97145 97016 97051 97146 97121 97065 97823 97861 97033 97812 97039 97057 97029 97050

Competitive candidates should reside within a commutable distance of this territory.

This is a Remote-Field position in which you will work from home and utilize a mobile office / vehicle for in-person appointments.

Candidates may be asked to work outside of their assigned territory as business needs dictates.

Being good neighbors - helping people, investing in our communities, and making the world a better place - is who we are at State Farm.

It is at the core of how we operate and the reason for our success. Come join a #1 team and do some good!

Responsibilities

Team Managers are committed to leading and developing our employees to ensure they provide the best service for our customers. This includes :

• First-line management of assigned Claim personnel, which includes hiring, training, coaching, performance management and salary activities
• Review and control of the operation's claim activities including investigations, claim payments, and adjustment expense payments
• Coordinating, communicating, and implementing new Company programs, policies, practices, and procedures
• Ensuring compliance with company procedures, applicable federal / state laws, and legal requirements
• Promoting development of employees within an inclusive environment

Qualifications

• Prior leadership experience
• Effective written and verbal communication skills
• Demonstrated leadership behaviors :
• Promote and maintain a relentless focus on the customer when making decisions
• Candidly assess our environment and tackle challenges head-on
• Inspire and energize people to understand and achieve common goals
• Physical agility to allow for : frequent lifting, carrying, and climbing a ladder; ability to navigate roofs at various heights for inspection of both residential and commercial structures;

ability to crawl in tight spaces

• Experience with Xactimate, XactContents
• A valid driver's license is required

Claims operations and / or call center experience preferred.

Hours of operation are continually evaluated and may change based on business need. Successful candidates are able and willing to work flexible work shifts and may be asked to work overtime and / or irregular hours.

Employees must successfully complete all required training, including applicable licensing exam(s), MVRs and background checks required of various state(s).

Visit State Farm Careers for more information on our benefits, locations, and the hiring process

Please see job description

PI242464125