Search jobs > Miami, FL > Remote > Customer service representative
Hickory Hill Golf Course are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels.
To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Responsibilities
Manage large amounts of incoming phone calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods / tools
Meet personal / customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Requirements and skills
- Proven customer support experience or experience as a Client Service Representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt / respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- High school diploma
In addition to our truly #Ridiculous culture, you’ll enjoy benefits like :
- Outstanding Medical, Dental, Vision and Prescription plans
- 401k Match
- Pet Insurance
- In-house Wellness Coaches
- Tuition and Professional Development Reimbursement Plans
- Hundreds of Discounts with the Brands you Love and Use
Remote Customer Support Representative
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Representative. This is a remote position and in this role, you will be responsible for providing exceptional customer service and support, while also handling account receivables and collections...
Remote Customer Service Rep (No Experience) - Earn $25/hr-$45/hr, Full-Time/Part-Time, Flexible hours
...
Customer Service Representative Fort Walton Beach Airport
The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers. CUSTOMER SERVICE EXPERIENCE REPRESENTATIVE. Provide superior, efficient customer service by understandin...
Customer Service Representative (portuguese / Spanish) - 2nd Shift
Customer Service Representative (Portuguese / Spanish) - 2nd Shift**. The Customer Service Representative utilizes this knowledge to identify, correct and report all deviations from procedures as well as highlight exceptional performance. Customer Service Rep will continue to exchange information be...
Customer Service Representative/Lead Facilitator - Remote
Customer Service Representative/Lead Facilitator. As a customer service representative / lead facilitator at We Are Working, you would help us locate and support either of the following groups: 1) civilians that have been injured, or the families of individuals killed, while working for U. If you ha...
Customer Service Representative - Intuit (Remote)
As a Customer Service Representative, you'll support TurboTax customers with product and software inquiries, including downloading, logging in, basic navigation, importing documents, printing, filing, and fundamental tax questions. As a CSR, you'll play a crucial role in ensuring our customers have ...
Customer Service Representative
As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Man...
Customer Service Representative - WFH (Receive $300 bonus for 5 days of training)
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:. We're looking for enthusiastic individuals who are eager to lea...
Customer Service Representative
Customer Service Representative. Gather customer feedback and insights to help identify areas for improvement in products, services, and customer experience. We service customers across all 50 states and 50 countries worldwide. We provide high quality products that last along with 5-star customer se...
Customer Service Representative - WFH
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in thi...