Quality Assurance Analyst

VirtualVocations
Jackson Heights, New York, United States
Full-time

A company is looking for a Quality Assurance Analyst to enhance service quality and compliance.Key ResponsibilitiesPlan, execute, and oversee inspection and testing of services to ensure quality and complianceAnalyze service complaints and quality issues, ensuring resolution per company guidelinesProvide training and support to the quality assurance team on systems, policies, and proceduresRequired Qualifications3-5 years of B2B SaaS sales / customer service experienceFluency in both Punjabi and EnglishRelevant knowledge and experience in cloud computing;

Salesforce is a plusKnowledge of quality assurance terminology, methods, and toolsIn-depth understanding of industry standards and company policies

11 days ago
Related jobs
Promoted
VirtualVocations
The Bronx, New York

A company is looking for a Requirements and Quality Assurance Analyst. ...

Promoted
myworkdayjobs.com - ATS
New York, New York

The Claims Quality Assurance Analyst completes regular quality reviews of claim files, checking against our regulatory and quality framework while driving improvements across the business. Claims Quality Assurance Analyst. Plan and perform internal and TPA claim quality assurance reviews measured ag...

Promoted
VirtualVocations
Queens, New York

A company is looking for a Quality Assurance Analyst responsible for testing and ensuring the stability of their platform and content management system. ...

S&P Global
New York, New York

Reviews and quality assurance data and metrics to provide insights and conclusions. Produce reports, communications, and quality assurance training materials. Assist in the design and development of quality assurance and metrics architecture roadmaps/systems. Over 1 year of experience in quality ass...

Promoted
VirtualVocations
Queens, New York

A company is looking for a Revenue QA Analyst to manage quality assurance activities related to revenue and billing data. ...

00002 Citibank, N.A.
New York, New York

Specific subject matter expertise regarding experience with risk and control, quality assurance / control and monitoring processes, data management, data governance, data quality or related initiatives. Partner with issue owners and teams to provide guidance, challenge and quality assurance on the a...

City of New York
New York, New York

OQI/ MAQC is recruiting for one Administrative Staff Analyst NM to function as a Senior Quality Assurance Analyst, who will:. Monitor the maintenance of the MAQC audit database to ensure error rates are captured and accurately conveyed in statistical reports; responsible for ensuring audit related d...

Squarespace
New York, New York

Squarespace is looking for an experienced QA Analyst to lead testing projects, working closely with Product Engineering teams throughout the company in remote offices. Mentor QA Analysts and perform testing for multiple agile teams in a collaborative environment. Coordinate, train, and provide feedb...

City of New York
Queens, New York

In their new role as Principal Administrative Associate Level 2, the candidate will serve as a Quality Assurance Analyst for Business Services Group's Quality Assurance Unit. ...

St. Mary's Healthcare System for Children
New York, New York

We are seeking a Senior Data Governance and Quality Assurance Analyst who will play a key role in establishing, leading, and overseeing data governance and data quality initiatives across the organization. Quality Assurance & Compliance:. Implement quality assurance frameworks to ensure data accurac...