Senior Manager of Clinical Services and Operations

Overview :

Be valued. Be rewarded. Belong. At Emory Healthcare.

At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide :

Comprehensive health benefits that start day 1

Student Loan Repayment Assistance & Reimbursement Programs

Family-focused benefits

Wellness incentives

Ongoing mentorship, development, and leadership programs

And more

Description :

We are seeking a Sr. Manager for Emory Dunwoody Ambulatory Surgery Center who will be responsible for managing the clinical aspects of a complex ambulatory care environment.

Accountable for operational activities related to enhancing office efficiencies, patient satisfaction, and cost effective outcomes for clinical services.

Supervises departmental clinical staff and other office staff, and handles human resources related issues.

Establishes, administers and monitors departmental quality standards, and regulatory compliance.

Facilitates communication services between external clients and hospital departments. Implements, monitors, and evaluates a standard TEC clinical support work process system that promotes collaborative clinical practice and ensures professional standards of nursing practice.

Plans, administers and monitors the operations and personnel budgets; regularly reviews year to date expenditures; and implements corrective action as necessary.

Determines staffing needs using established TEC staffing templates, interviews and hires staff, resolves human resource-related issues, provides coaching and conducts disciplinary action as appropriate.

Orients and trains employees, provides on-going performance feedback, identifies and addresses problems, verifies competency, and conducts performance reviews.

Participates in developing short and long term goals and objectives consistent with EHC.

Facilitates communication between staff, administration, and The Emory Clinic infrastructure to ensure flow of accurate timely information and decisions.

MINIMUM QUALIFICATIONS :

Bachelor's degree in Nursing, Certified Athletic Trainer or certification as a physicians assistant required.

Master's degree in nursing, business administration, health care administration or related field preferred.

3 - 5 years of healthcare experience required, preferably in the ambulatory setting.

Minimum requirement of 2 years supervisory / manager experience, preferably in the ambulatory setting.

Must have a valid, active unencumbered Nursing license, Georgia Certified Athletic Trainer or temporary permit approved by the Georgia Licensing Board.

American Nurses Association Certification in Ambulatory Care Nursing preferred.

BLS required. ACLS may be required in designated departments.

Additional Details :

Supporting a diverse, equitable and inclusive culture. Emory Healthcare (EHC) is dedicated to providing equal opportunities and access to all individuals regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression and / or veteran's status.

EHC does not discriminate on the basis of any factor stated above or prohibited under applicable law. EHC respects, values, and celebrates the unique perspectives and backgrounds of all individuals.

EHC aspires to create an environment of collaboration and true belonging for all our patients and team members. Emory Healthcare (EHC) is committed to achieving a diverse workforce through equal opportunity and nondiscrimination policy in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training.

ACCOMODATIONS : EHC will provide reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request a reasonable accommodation, please contact the Office of Diversity, Equity, and Inclusion.

PHYSICAL REQUIREMENTS : 1-10 lbs 0-33% of the work day (occasionally), negligible 34-66% of the workday (frequently), negligible 67-100% of the workday (constantly).

Lifting 10 lbs max, carrying of small articles such as dockets, ledgers, files, small tools, occasional standing & walking, frequent sitting, close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks.

ENVIRONMENTAL FACTORS : Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to : Blood-borne pathogen exposure, Bio-hazardous waste.

chemicals / gases / fumes / vapors, communicable diseases, electrical shock, floor surfaces, hot / cold temperatures, indoor / outdoor conditions, latex, lighting patient care / handling injuries, radiation, shift work, travel may be required, use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work tasks.