Job Summary : Assist customers in their pet car needs and properly complete tasks as assigned. Ensure Pet Depots mission, vision and values are upheld in every transaction with customers and co-workers.
Essential Duties & Responsibilities :
Customer Service Duties :
Maintain the Paw sitive atmosphere for every customer
Answer phones, assist in loading product, run register
Educate in pet care and product use
Build customer relations
Refer customer complaints to upper management
Exhibit team player mindset when at work
Ordering / Stocking Merchandise :
Unpack, price, and restock merchandise received in shipments
Have awareness of appearance of store and merchandising to make sure it fits the Pet Depot Standards
Maintain stock : filling shelves, & retiring expired stock (see appearance guide for reference)
Assist customers in custom orders
Cleaning & Live Animal Care :
Clean aquariums and live animal cages (see schedule)
Maintain cleanliness of store : dust shelving, sweep, and straighten product daily
Feed and water all animals and fish daily
Report sick animals to supervisor and administer care as instructed
Confidently handle all animals and their care
Requirements :
Be able to lift / carry / push
Love of all pets
Previous pet care (preferred)
All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, parental status, sexual orientation, gender identity, age, non-disqualifying physical or mental disability, genetic information, and veteran status or any other characteristic protected by federal, state, or local law.
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