Cardiac Operations Manager (San Jose)

The Cardiac Reporting Operations Manager will lead a team of Reporting Supervisors and senior staff across reporting operations, ensuring excellence in service delivery, reporting quality, and cross-functional coordination. This role is responsible for optimizing processes through automation, enhancing interdepartmental workflows, managing projects, and driving continuous performance improvements.

This is a leadership role that requires strong people management skills, operational acumen, and experience driving digital transformation in a healthcare environment.

Responsibilities :

Team Leadership & Performance Management

• Manage and mentor a team of Reporting Supervisors, who oversee reporting technicians, nurses, QA, and education functions.
• Set clear goals and performance standards; conduct regular evaluations, feedback sessions, and career development planning.
• Ensure team structure and coverage align with business needs, including scheduling, workload distribution, and budget management.
• Participate in weekend / holiday manager rotation.
• Go in to off ice and assist with staff ing as needed

Cross-Departmental Communication & Strategic Collaboration

Reporting Operations Oversight

98% alert accuracy and >

90% summary consistency.

Process Optimization & Automation

Project & Data Management

Qualifications :

If this sounds like you, or someone in your network, please feel free to reach out via email or message to discuss further!