Sr Training and Development Specialist (Anaheim, CA)

Please use Firefox or Chrome internet browser to complete this application

Current Wescom Employees : Please visit the Career Center in Workday to search and apply for a current job opening.

We value and rely on the unique talents and contributions of our employees to absolutely excel in member engagement by Delivering Signature Experience.

Salary Grade : 158E

158E

Salary Pay Range for This Position :

$78,100.00 - $117,200.00

POSITION SUMMARY :

If you are passionate about employee development and possess strong instructional design and e-learning skills, Wescom is looking for you! As a Sr.

Training and Development Specialist you will be responsible for the analysis, design, development, delivery, and evaluation of a variety of operational, professional, and / or management development skills training, with a focus on ensuring Wescom employees have the necessary skills and knowledge to help our members build better lives.

The Sr. Training and Development Specialist may also serve as an internal consultant to help identify performance gaps and recommend appropriate interventions.

ESSENTIAL POSITION FUNCTIONS :

Uses a variety of performance assessments to identify performance gaps. Analyzes each performance gap and recommends appropriate solutions such as training, job aids, performance coaching, or behavioral modeling.

Assesses training needs by performing task and job analyses. Regularly monitors performance and conducts one-on-one interviews to understand training needs.

Uses proven instructional systems design methods to development instructional strategies for identified training needs. Instructional strategies may include stand up training, computer based training, video based training, self-study programs, and job aids.

Creates project plans to ensure instructional design projects meet organizational timelines.

Uses a variety of software programs to develop leader's guides, participant materials, job aids, on-the-job checklists, skills assessments, and other instructional materials.

Facilitates a variety of training programs in operations skills, member service, professional development, and management development.

Uses adult learning principles and advanced knowledge of group dynamics, along with strong facilitation skills to ensure a safe learning environment.

Gathers performance data used for measuring the transfer of learning and / or return on investment for each training program.

May provide guidance or leadership to other staff members in the development, production and launch of training programs or organization development initiatives.

EDUCATION AND EXPERIENCE :

Bachelor's Degree in Communications, English, Psychology, or a related field preferred and three to six years formal training and development experience required.

Experience delivering management and organizational development interventions required.

Advanced knowledge of adult learning, facilitation, instructional design and development is required.

OTHER SKILLS AND ABILITIES :

Advanced communication skills including written, oral, presentation, and interpersonal skills are required with the ability to work with all levels of the organization.

Excellent project management skills required.

Knowledge of financial institution operations is desired.

COMPUTER SKILLS :

Proficient in Microsoft Applications (Word, Excel, PowerPoint, Outlook) and the Symitar system.

MATHEMATICAL SKILLS :

Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.

Ability to compute rates, ratios and percent and to draw and interpret bar graphs.

PHYSICAL DEMANDS :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle or feel;

reach with hands and arms, climb or balance, stoop kneel, crouch, crawl; talk or hear and taste or smell. The employee must occasionally lift and / or move up to 10 pounds.

Vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

WORK ENVIRONMENT :

The work environment characteristics described here are representative of those an employee encounters while performing functions of this job.

The noise level in the work environment is moderately quiet. It is a non-smoking environment.

The above job requirements are representative of minimum levels of knowledge, skills, and abilities. The marginal functions have not been included.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job description in no way implies that these are the only duties to be performed. An employee will be required to follow any other job-related instructions and duties as requested by the supervisor and / or management.

If you are applying for a Hybrid / Remote position, please note applicants are required to reside within our Wescom service areas which are defined as the following counties : Los Angeles, Orange, San Bernardino, Riverside, Ventura, Santa Barbara, San Diego, Imperial ,Fresno, Kern, Kings, Madera, Merced, Mariposa, Monterey, San Benito, San Joaquin, San Luis Obispo, Santa Cruz, Stanislaus and Tulare counties.