General Manager - Fairfield Inn & Suites, Littleton, CO

Description

Fairfield Inn & Suites is seeking an experienced and dynamic General Manager to lead our team and ensure the highest level of guest satisfaction.

If you are a results-driven hospitality professional with a passion for excellence, we invite you to apply for this exciting leadership opportunity.

You will oversee all aspects of hotel operations, including front desk, housekeeping, maintenance, food and beverage services, and sales.

This position will also hire and or train qualified staff to produce the highest volume of sales and affect the greatest profit while maintaining a high degree of public satisfaction, confidence and prestige in the service and quality of the hotel.

To follow Hotel policies and procedures. Remain competitive in every area and to produce and achieve budgetary goals. Maintain a high employee morale.

Deal with guests, potential guests, and community leaders. Maintain the highest ethical standards of operation and quality of services and facilities for the hotel.

Ensure good working relationship with the Food and Beverage Department by overseeing and guiding the staff through open communications and at times "hands on" participation.

Duties and Responsibilities

• Budget Management - Assists in developing operating budgets.
• Sales & Marketing - Sell potential guests both within the hotel and outside the hotel. Meets and greets convention officers and other VIP's.

Create and implement marketing plan.

Maintenance of Quality Standards for proper guestroom cleanliness, function room set up and public room set-ups; maintenance of all facilities, service and employee performance.

Is required to inspect at least 10 rooms per week.

• Operations Analysis and Department Head Supervision - Analyzes operations and meets with department heads to review the operations and receive their suggestions.
• Develops Department Heads - Selects and trains department heads and keeps them informed of company policies; observes their performance.

Delegates responsibilities, holds them responsible for standards set forth by Hotel, and assists them in improving their level of performance.

Employee Relations - Works with department heads and employees directly and counsels employees when necessary. Establishes programs to improve employee morale and motivation.

Delegates work responsibilities in order to best utilize all personnel.

• Forecast and Planning - Participates and directs scheduled internal meetings regarding sales, forecasting, quality control, safety, etc.
• Reports - Prepares all reports on a timely basis. Analyzes and states strategies to improve.
• Hotel Building Improvements - Prepares required capital improvements list annually.
• Staffing - Studies and analyzes employee work assignments from which staffing guides are established and approved. Maintains daily check on payroll performance and takes affirmative action to correct high payroll costs.

Approves all overtime, both before and after in the case of an emergency or unscheduled requirement. Responsible for properly maintaining employee files.

Reviews & submits all payroll in timely fashion.

• Controls Other Expenses - Checks controls and approves all other hotel expenses.
• Safety and Sanitation - Inspects the property and implements action to ensure the safety and comfort from fire, injury, or illness due to unsafe or unsanitary conditions.
• Competition - Obtains current, competitive rate information.
• Home Office Communications - Reviews all significant items with Area Manager or other home office executives for information purposes, policy decisions, or assistance requests.
• Adheres to all company policies & procedures & brand standards.

Employee Benefits :

We offer 401k, Medical, Dental & Vision Insurance full-time employees.

Company-wide discount - receive a 25% discount at over 40 company-affiliated restaurants!

Employee Referral Bonus - refer a friend and get paid!

Advancement - On-the-job skills training to prepare employees for upward mobility opportunities

Qualifications

Qualifications :

Must be able to favorably represent Hotel to the guests and the community. Operational knowledge of all phases of the hotel;

special knowledge of budget and accounting; sales procedure, proper selection, development and motivation of personnel skills.

CHA designation preferred.

• Employee Relations - Responsible for maintaining high employee morale and a well-trained, highly qualified staff.
• Materials and Products - Directly or indirectly responsible for all products, inventory, and consumable items used in the Inn and the proper preparation and use consistent with the Inn's cost objectives.
• Equipment -Direct and indirect responsibility for all hotel equipment, building, and furnishings.
• Money - Directly and indirectly responsible for all revenues and accounts receivable & enforcement of cash handling procedures.

Must have the ability to lift, bend, move heavy equipment, and remain on one's feet for extended periods of time. Must have good communication skills, Spanish speaking skills a plus.

Must be team oriented and dedicated to providing excellent service and ensuring that the brand’s highest standards are met.

Each team member is considered a salesperson for the property. Must be able to work any day of the week including weekends and holidays.

Any hotel employee may be asked to use their personal vehicle for business purposes at any time.

This job description is intended to describe the general nature and level of work being performed by the employees assigned to this position.

It is not intended to be an exhaustive list of all duties, responsibilities or tasks which may be required to be performed in this position.

Employer may amend, change, or modify the responsibilities and duties of this position to meet business needs as necessary.

This job description does not constitute a contract for employment and may be changed at the discretion of the employer with or without notice.