Director - SRE Application Design & Orchestration Solutions

PepsiCoUSA, Texas, Plano

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Overview

PepsiCo's Digital Transformation requires new business processes, new digital products and new operations outcomes.

The transformation towards modern operations in an SRE construct is for all the programs under Digital products & Applications, per the main purpose to drive higher order outcomes to our customers who use our tools / products to achieve their business process resiliency enabled via a full SRE Practice incident prevention / proactive resolution model in the PepsiCo digital products application portfolio of 200+ applications

To bring this to life, we are looking for a self-driven, forward-thinking Director - SRE Application Design & Solutions, an advanced subject matter expert of application architectures both traditional on-prem & modern cloud native, Seasoned leader of SRE application support to deliver

a. New shift left activities critical to apply Site Reliability Engineering (SRE) and quality assurance principles within the application design that enables resilient outcomes.

b. SRE orchestration solutions of connecting all components of the ecosystem and preemptively diagnosing anomalies and remediating through automation, minimizing net business impact driving a delighted customer experience.

The Director - SRE application design & solutions, is the Americas leader representing the global team that defines and matures the full people, process and technology-driven Application Reliability & Assurance strategy roadmap, and enablement of an AIOps-led Site Reliability Engineering (SRE) Practice towards full resiliency, availability and business continuity for Global Digital Products & Applications for PepsiCo.

Responsibilities

Reporting directly to the SRE & Quality Assurance Sr. director,

Is accountable & responsible to drive the SRE Engineering activities within the application design and building the SRE orchestration platform that enables seamless pre-emptive & proactive detect, diagnose & recover mniminzing the impact operating in an ever evolvling landscape of product offerings to deliver first class service to our customers

Refine & deliver requirements for service enhancements with product engineering team and Solution architecture and collaborate with key product managers and stakeholders
Be a Technical leader in the global DPA team that drives, measures and optimizes SLA / SLO / SLI, error budgets for the product offerings
Leads the definition, collection and analysis of data relevant products systems and their interactions towards business process resiliency especially related impacting customer statisfaction, Revenue or IT productivity
Resposible to develop / deliver SRE orchestration software solutions ,Build or Buy or Hybrid, a key transformation of Modern IT operations as-as-service that ensures anomaly detection, guardrails, and abstraction of IT interactions for seamless business continuity.
Ensure that the SRE orchestration solution to scale across the cloud native and traditional on-prem application that enable end to end ecosystem interactions, proactive Health Checks across Business Processes, Applications, Services (ie. data pipelines) and Infra to identify deviations, assess accuracy, prevent faulty output, Dynamic workflow automation to recover & reprocess, provide insights
Evolves our organization as Industry leader in SRE & AI Ops capabilities partnering with both internal Enterprise architecture and external SRE Practitioners
Evangelism and education throughout S&T with all levels of leadership to ensure awareness and alignment DP&A Application Reliability & Assurance objectives and AI initiatives.

Compensation & Benefits :

The expected compensation range for this position is between $1,25,900 - $2,49,900.

Location, confirmed job-related skills, experience, and education will be considered in setting actual starting salary. Your recruiter can share more about the specific salary range during the hiring process.

Bonus based on performance and eligibility target payout is 25% of annual salary paid out annually and an additional target payout of 10% of annual salary is paid out over 3 years following the end of the performance period.

Long term incentive equity may be awarded based on eligibility and performance.

Paid time off subject to eligibility, including paid parental leave, vacation, sick, and bereavement.

In addition to salary, PepsiCo offers a comprehensive benefits package to support our employees and their families, subject to elections and eligibility : Medical, Dental, Vision, Disability, Health, and Dependent Care Reimbursement Accounts, Employee Assistance Program (EAP), Insurance (Accident, Group Legal, Life), Defined Contribution Retirement Plan.

Qualifications

16-20 years of experience working within a cross-functional Technology organization in partnership with Sector Leads, Global Solftware Engineering, Enterprise / Solution Architecture, Information Security.

8 + years of driving Digital Enablment (Strategy, Operations, etc) across a Global Technology Function.

3-5 years of Hand-on leadership experience in developing & delivering digital technology solutions especially towards a north star transformation

Adept with 5+ years of experience in hyperscale Public Cloud (Microsoft Azure, Amazon AWS).

Seasoned leader with 5+ years of experience in SRE Application Operations , in continuously improving and transforming IT operations ways of working

The ideal leader will be highly quantitative, have great judgment, able to connect dots across workstreams, and efficiently work cross-functionally across teams to ensure SRE orchestrating solutions are meeting customer / end-user expectations

Exceptional business relationship skills including the ability to communicate effectively both internally and externally. You can communicate complex technical data to a non-technical person in a concise, clear, and easily understood manner.

Ability to create strategic plans spanning multiple time horizons and across multiple partner Teams.

Ability to build cross-functional relationships through trust, respect, and partnership.

Experience in driving consensus around and across virtual teams and multiple functions through clear communication of vision and objectives, thorough planning, effective execution, and realization of desired benefits.

Track record of consistently delivering excellent results in challenging and / or transformational environments.

A firm understanding of SRE (Software Reliability Engineering) and IT Service Management (ITSM) processes with a track record for improving service offerings - resolving incidents, providing a seamless customer / end-user experience and proactively identifying and mitigating areas of risk

Experience in nurturing & leading high-performing teams

Differentiating Competencies Required :

A fast and fearless leader, learner and team player that embraces a transformational mindset and company's core values better, stronger and faster.

Ability to identify patterns, process information quickly, and make decisions in a timely manner - analytical mindset

Ability to create new solutions to an old problems, even when greeted with opposition - innovative mindset

Ability to greet each new day, project, escalation or setback as an opportunity to improve - positive mindset

Ability to stand up for what is right and most advantageous for the company, its employees and its shareholders - fearless mindset

EEO Statement

Our Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Credit Reporting Act, and all other applicable laws, including but not limited to, San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance; and Chapter XVII, Article 9 of the Los Angeles Municipal Code, commonly referred to as the Fair Chance Initiative for Hiring Ordinance.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

PepsiCo is an Equal Opportunity Employer : Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law & EEO is the Law Supplement documents. View PepsiCo EEO Policy.

Please view our Pay Transparency Statement

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Design Director • USA, Texas, Plano