Case Aid (Social Service Assistant), Bilingual English & Spanish Required

State of Oregon
Hillsboro, US
Full-time

Job Description :

7We are proud to be an Equal Opportunity Employer. We are actively working to build an equitable agency with the as our guide toward our vision of an agency free of racism, discrimination and bias.

We believe that teams in which everyone can show up as their full authentic self are key to creating a thriving workforce that can better serve communities.

We welcome members of historically underrepresented racial / ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to apply.

Imagine working with a team that is committed to serving children, families, and communities. Each day you have a unique opportunity to be involved with several different cases, interact with a wide range of people, and enjoy a position where each day is unique.

If you're looking for interesting workdays and a chance to make a difference, this Case Aide position may be for you!

Bilingual requirement English and Spanish :

This position requires duties to be completed in both English and Spanish . The job offer will be contingent upon passing test(s) evaluating your proficiency in the bilingual requirements of the position.

This position may receive a 5% differential pay based on passing the required language test.

Oregon Department of Human Services (ODHS), a place to belong and make a difference!

When you join the , you join a community of over 10,000 employees dedicated to serving and helping Oregonians achieve wellbeing and independence through opportunities that protect, empower, respect choice, and preserve dignity.

Connect with ODHS and find a place to belong, build community and participate in shared learning. ERGs are employee-driven committees that support each other as well as the ODHS’ overall mission and vision.

We are committed to building an antiracist and equitable agency . Equity is foundational to our role as a human services agency, and we are committed to integrating equity into all we do.

has four points that explain the agency's goals related to equity, inclusion, and racial justice.

We know that life is unpredictable and ODHS cares about keeping you well. Enjoy a work-life balance, 11 paid holidays a year, flexible work schedules, and including health, dental, vision and much more!

What will you be doing?

As an employee working within the , you will have an opportunity to make a meaningful difference in the lives of Oregon’s most vulnerable children and families.

Your dedication will help us achieve the Child Welfare that will support children and young adults to be safer, healthier, experience less trauma and achieve a greater well-being.

As a Case Aide , you will :

Community Engagement : Engage with community partners, caseworkers, children, and families. Your role involves supporting relationship-building between these parties.

Diverse Cases and Interactions : Enjoy a unique opportunity to be involved with multiple cases. Interact with a diverse community of people and embrace a position where each day brings new challenges and experiences.

Commitment to Antiracism and Inclusion : Be part of a team that prioritizes antiracism, diversity, equity, and inclusion.

Your contributions will help create a more equitable environment.

Assessments and Case Planning : Contribute to and support the development of various assessments and case planning efforts.

Child Advocacy : Assist parents in identifying and articulating their children’s needs. Additionally, support caseworkers by handling case-related activities such as paperwork, information gathering, referrals, and communication with community partners.

What you need to qualify

Bilingual in English and Spanish (the job offer will be contingent upon passing test(s) evaluating your proficiency in the bilingual requirements of the position).

One year of experience assisting professionals in one or more specialized social programs such as family services, children services, senior services, mental or developmental disability services, substance abuse programs, juvenile corrections programs, or occupational skills programs, or

Possession of a current certification in child development, early childhood education, addiction counseling preparation or juvenile corrections, or

45 quarter hours, or 30 semester hours of college course work in sociology, psychology, early childhood education, criminal justice, human services, juvenile corrections, or occupational skills training , or

An associate degree in a field not closely related to social work / human services and six months of human services-related experience (e.

g., work providing assistance to individuals and groups with issues such as economically disadvantaged, employment, abuse and neglect, substance abuse, aging, mental or physical disabilities, juvenile prevention, health, cultural competencies, and / or inadequate housing).

Essential attributes

We are looking for candidates with :

Experience working effectively with others, contributing ideas and efforts towards common goals.

Experience writing in a clear, culturally competent, and compassionate manner, with minimal spelling or grammar issues.

Experience taking proactive steps to identify and pursue goals and opportunities without waiting for direction.

Experience communicating verbally over the phone while speaking with assurance and conviction while conveying professionalism and credibility.

Experience shifting focus in dynamic environments with changing priorities.

Please be sure to clearly describe how you meet the minimum qualifications and the essential attributes within your application materials.

These two areas will be used to determine which candidates will be selected to move forward in the process. Make sure to read the

30+ days ago
Related jobs
Promoted
CampusPoint
Tigard, Oregon

A nationwide distributor of building supplies is seeking a high-energy, bilingual (English/Spanish) candidate to join their dynamic customer service team. Bilingual: Spanish/English proficiency is a strong plus. Customer service experience: Previous experience required. Monday - Friday, work hours a...

Promoted
CampusPoint
Tigard, Oregon

A nationwide distributor of building supplies is seeking a high-energy, bilingual (English/Spanish) candidate to join their dynamic customer service team. Bilingual: Spanish/English proficiency is a strong plus. Customer service experience: Previous experience required. Monday - Friday, work hours a...

Promoted
State of Oregon
Beaverton, Oregon

Case Managers provide choice counseling and help establish, develop, and implement case management plans, coordinate the provision of services for in-home, community-based care and nursing home care, regularly review and update long-term care service eligibility, monitor social service plans, and id...

Lutheran Community Services Northwest
Beaverton, Oregon

The Bilingual English/Spanish Chemical Dependency Counselor functions as part of a multidisciplinary team to provide low-barrier, culturally sensitive substance use disorder (SUD) treatment services to individuals. Bachelor’s Degree in Social Service (or closely related/transferable field), Associat...

Clearesult
Oregon
Remote

Fluency in both English and Spanish is required. Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours. Provide assistance to English and Spanish-speaking customers and/or contra...

Everise
Oregon
Remote

Must be fluent to read and speak fluently in both Spanish and English. In this role you will take your exemplary customer service skills, patience, understanding and compassion to answer inbound phone calls for our clients' members. Thoroughly and efficiently gather customer information, assess and ...

TransPerfect
OR, US
Remote

Spanish bilinguals at all levels with demonstrated experience utilizing their bilingual skills in a professional setting. After training, Spanish Interpreters will be expected to demonstrate excellent customer service practices, communicate all information clearly and accurately, and adhere to work ...

Sherwin-Williams
Beaverton, Oregon

Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and r...

Easterseals
Oregon, US

Prefer Bachelor’s degree (BA/BS) in a social services field, or two or more year’s related experience in the employment field working with minorities that speak English as a second language with disabilities, or equivalent combination of education and experience. Do you like to help others? Do you e...

Freeway Insurance Services
Hillsboro, Oregon

Bilingual in English and Spanish preferred. Comprehensive paid training and licensing with continuous on-going training and mentorship. The Assistant Manager is a driving force behind our business. Assists with any escalated customer service issues and/or questions that may arise. ...