Admissions Supervisor - Full-time - Days

JOB DESCRIPTION

Employment Type : Full time

Full time

Shift : Description :

Description : Position Purpose :

Position Purpose :

Supervises the day-to-day operations of the Admissions department. Which includes but not limited to : Time keeping, education, auditing, and overseeing staff to ensure exceptional customer service.

What you will Do :

Facilitates resolution of issues.

Assists in developing, implementing, and monitoring a quality improvement plan that is reviewed and revised annually or as needed for CQI.

Assures actions and decisions are consistent with the mission, vision and values of MercyOne.

Manages change by educating team members to accept and acknowledge change, leading others through it with a positive outlook.

Assists in assuring new employees are oriented to department, job and assuring competency tests are completed and at a level of accuracy consistent with departmental goals.

Serves as the knowledge expert and education resource for staff.

Maintains a safe working environment and practices safe working habits.

Hours / Schedule :

Minimum Qualifications :

2 years post-high school education, preferably in Medical Secretary Program.

Minimum 3 years medical office experience.

Ability to convey positive image and communicate tactfully and professionally with staff, patients, and the public.

Ability to articulate hospital policies and regulations.

Ability to work with diverse groups of people and to work under pressure.

Position Highlights and Benefits

We care about your well-being, both physical and mental, which is why our benefit package includes :

Wellness programs

Personalized health, dental, and vision insurance plans.

Paid time off

Long- and short-term leave

Retirement planning

Life insurance coverage

Ministry / Facility Information :

MercyOne Northeast Iowa provides expert health care to eight counties. MercyOne Northeast Iowa provides excellent, personalized care close to home to the communities in the Cedar Valley.

With 491 licensed beds between the three medical centers, each providing 24-hour emergency lifesaving care, MercyOne is there for you in critical moments :

an Area Level III Trauma Center and an accredited chest pain center

Community Level IV Trauma Designation

Community Level IV Trauma Designation

With more than 2,500 colleagues, MercyOne is one of the largest employers in Northeast Iowa.

MercyOne Medical Group Northeast Iowa is made up of more than 30 primary care, pediatric, internal medicine and specialty clinics located throughout Black Hawk, Bremer, Buchanan, Benton, Butler, Fayette and Tama counties.