Job Summary
We are seeking a highly organized and proactive Administrative Assistant to support our team.
This role is essential in ensuring smooth operations within the office, providing administrative support, and facilitating communication between departments.
The ideal candidate will possess strong clerical skills, be proficient in office software, and demonstrate exceptional customer service abilities.
Duties
- Assures phones are answered in a professional and courteous manner.
- Takes telephone referral information and passes referral to appropriate HCC staff.
- Intake calls for clients and new applicants.
- Monitors info email account, faxes, text messaging platform, and ClearCare dashboard directing and assigning tasks as necessary.
- Manages the postal needs (postage, pickups, mailings).
- Perform data entry tasks with a high degree of accuracy, maintaining organized records and files.
- Handle incoming calls and inquiries through phone systems, providing excellent customer service to clients and stakeholders.
- Assist in project coordination by tracking deadlines, deliverables, and progress updates for various initiatives.
- Support office operations by performing clerical tasks such as filing, photocopying, and managing office supplies.
Skills
Proficient in computer literacy with a strong understanding of office software applications (e.g.
MS Word, Excel, and PowerPoint.
Microsoft Office Suite).
- Excellent clerical skills with attention to detail for accurate data entry and record maintenance.
- Strong customer service skills to interact positively with clients and team members alike.
- Bachelor’s degree required.
If you are a motivated individual who thrives in a fast-paced environment and is looking for an opportunity to contribute significantly to our team, we encourage you to apply for this position.
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