Operations Coordinator

Job Description

Job Description

What to know

Be the foundation for business operations. The Operations team is looking for a proactive, detail-oriented problem solver to join the team as an Operations Coordinator.

The Operations Coordinator will work with the Operations team to support our day-to-day data entry and process administration needs.

You will work closely with our VP, Operations in a fast paced environment to help ensure that our data is accurate and our workflows are moving smoothly.

You will also gain first hand insight into how process keeps a business running and into the wider world of business operations.

The company

Blue State is a purpose-driven agency. We partner with leading causes, brands, and campaigns and create real change. From Google and UNICEF to Amnesty International and Oxfam, we transform how brands and causes raise money, influence policy, build platforms, and grow communities of supporters.

Led by the most creative and analytical minds from the political, nonprofit, and brand worlds, Blue State is a part of WPP Digital and has 150+ employees in the US and London.

A day in the life

• Staff planning updates in our project management software tool
• Support staffing new work and finding solutions for staffing needs on existing clients
• Timesheet tracking and maintenance for our full time staff and contractors
• Weekly and monthly data updates to our financial tracking documents
• Pulling & analyzing data and compiling reports weekly, monthly and as requested from the leadership team
• Email communication and reminders to process stakeholders and managers
• Develop relationships and work collaboratively with your team and others

The team

The Operations team is the foundation of Blue State; we work closely with all staff at a variety of levels across all five offices to keep the business grounded in what we value most - its people.

The Operations team is the bridge between Account / Project Management, Creative, and Finance teams and is responsible for resource management, and revenue management with diversity, equity, and inclusion considered at every point.

The team brings together the people, the data and the work to help Blue State be a people-first business.

What we offer

• Unlimited time-off (inclusive of sick, personal, and vacation days)
• $1,000 annually in professional development funds
• Competitive health, dental, and vision insurance
• Inclusive family planning coverage, including fertility, surrogacy, and adoption benefits
• Flexible and health savings accounts
• 401K & employer match
• Generous paid holiday schedule
• 12-week fully-paid parental leave for all parents-to-be
• Short-term and long-term disability insurance
• Pre-tax commuter benefits
• Remote work flexibility

We approach in-office working with a hybrid model. On-site presence is welcome for US staff who are within commuting distance of the NY or DC office.

Managers retain discretion to require in-person attendance for folks on their discipline or client teams as necessary, including for those whose roles require them to be in person.

To enter our US offices or attend Blue State events, staff and visitors must be fully vaccinated against COVID-19, including with a booster shot when eligible.

Exceptions for protected grounds will be reviewed on a case-by-case basis.

The salary range for this position is $60,000-$65,000; compensation will be commensurate with experience.

Some things we're looking for

• Keen attention to detail - it is important in this role that information and data is entered in and maintained precisely
• The ability to multitask and switch between tasks while staying organized
• The ability to prioritize tasks based on ebbs and flows of the week and when meetings are happening
• Curiosity and pro-activity, with a willingness to learn and adapt to new processes
• Adept at adopting a variety of ways to communicate (via Slack, Email, Zoom, etc) - and an effective communicator
• Proficiency with Excel or Google Sheets
• Empathy, respect, and an alignment with Blue State's values

Our Nice-to-haves :

• Experience with Salesforce, project management software, or similar is a plus
• 1-2 years of business operations or account management / project management experience in a digital agency

At Blue State, diversity is a necessity, not a nice-to-have. We encourage those from underrepresented communities women, people of color, LGBTQIA+, immigrants, those with disabilities and people at all the intersections in between to apply.

Even if you don't think your current skill set checks every box, but this role seems to align with your strengths, we want to hear from you.

Blue State is committed to creating an inclusive and accessible application and interview process. If you would like to request a reasonable accommodation for a disability, including the use of AI tools throughout the hiring process, please contact us at recruiting@bluestate.

co with the subject line : Accommodation Request to get started.

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