Senior Manager, Operations - Inbound, Walmart Fulfillment Services

Position Summary

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What you'll do...

About Walmart.com

This Is That Place where opportunity knocks. Our Walmart eCommerce team is obsessed with finding ways to help our customers live better, raising the bar for an entire industry along the way.

You'll play a crucial role in shaping the future of shopping, working with crazy talented people in an environment that values kindness and transparency.

With the energy of a startup and the scale of the Fortune One, it's the ultimate innovator's playground. Are you hungry to own your career and catapult ideas into action? Read on.

About The Job

The Walmart US eCommerce Fulfillment Services team builds products that allow Marketplace sellers to easily provide fast, affordable delivery options to Walmart's customers.

We are seeking an experienced and strategic-minded Inbound Transportation Manager to join our team. The ideal candidate will be responsible for overseeing multiple transportation programs, leading a team, and ensuring seamless coordination of inbound logistics across ocean and ground transportation modes.

In this role, you'll collaborate with Fulfillment Operations, Product, Account Management, Finance and Analytics teams to set the vision for and build solutions for sellers.

Obsessing over optimization and reducing friction throughout our operations is at the heart of this role. The Business Operations team part of Walmart Fulfillment Services facilitates making our vision a reality by identifying and executing on the most important cross-functional initiatives.

As a Business Operations Manager, you will help scale the business by helping make fact-based decisions and increase operational efficiencies while building good processes that support our growth.

Responsibilities

• Program / Operations Ownership : Take ownership of multiple inbound transportation programs, including planning, execution, and optimization to ensure cost-effectiveness and efficiency.
• Team Leadership : Lead and mentor a team of transportation coordinators and analysts, providing guidance, training, and support to ensure team success and alignment with organizational goals.
• Transportation Expertise : Utilize in-depth knowledge of both ocean and ground transportation modes to develop and implement strategic transportation plans that optimize routing, minimize costs, and meet service level agreements.
• Supplier Management : Collaborate with suppliers, carriers, and logistics partners to negotiate contracts, monitor performance, and resolve any transportation-related issues in a timely manner.
• Process Improvement : Continuously assess and improve inbound transportation processes, workflows, and systems to enhance efficiency, accuracy, and visibility throughout the supply chain.
• Data Analysis : Analyze transportation data, key performance indicators (KPIs), and metrics to identify trends, opportunities for improvement, and cost-saving initiatives.
• Compliance : Ensure compliance with transportation regulations, industry standards, and company policies to mitigate risks and maintain operational integrity.

Preferred Qualifications

• Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field.
• Proven experience (X years) in transportation management, with expertise in both ocean and ground transportation modes.
• Strong leadership and team management skills, with the ability to motivate and develop a high-performing team.
• Excellent communication, negotiation, and relationship-building skills with internal and external stakeholders.
• Analytical mindset with proficiency in transportation data analysis, KPI monitoring, and performance metrics.
• Experience with transportation management systems (TMS) and other relevant software applications.
• Strong understanding of transportation regulations, compliance requirements, and industry best practices.
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities and challenges.

Travel

This role will require up to 30% domestic travel to fulfillment centers.

You’ll Sweep Us Off Our Feet If...

• You have related experience in Management Consulting, Business Operations, Product Management, Analytics, or related field.
• You are a self-starter with a strong attention to detail and an ability to deal with ambiguity.
• You have an attitude to thrive in a fun, fast-paced start-up like environment.
• You have Supply Chain experience and / or a manufacturing background.
• You have an understanding of end-to-end supply chain management (scheduling, warehousing, fulfillment).
• You have a strategic mindset with ability to tackle complex and ambiguous problems.
• You are analytical and process-oriented, comfortable making data-driven decisions, and thirst for continuous improvement.
• You have an ability to set clear team objectives and performance measures.
• You have demonstrated ability to work as part of a cross-functional team and willingness to take on responsibilities outside primary job description when necessary.
• You are assertive, adaptable and demonstrate initiative in a fast-paced environment with competing priorities.
• You are proficient in Excel, Microsoft PowerPoint, Microsoft Word.
• You have strong experience in SQL or other data querying languages.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications : Bachelor's degree in Business Administration, Engineering, Operations, or related field and 3 years' experience in operations, project management, or related area OR 5 years' experience in operations, project management, or related area.

1 year's supervisory experience.

Primary Location

221 RIVER ST, HOBOKEN, NJ 07030, United States of America

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