Job Description
Job Description
Description : Route Driver
Job Description : Reporting to the Assistant Manager of Outbound Logistics, the Route Driver position is responsible for surprising each customer with exceptional service and delivering that customer experience to each stop. Drivers will get the right parts to the right customer / store at the right time in a safe manner, and will act with integrity, empathy, and trustworthiness every single day. The Route Driver will achieve desired results by executing these core roles.
Core Roles : Sales :
- Has complete understanding of territory and each stop
- Customer receives order within the allotted time frame
- Return merchandise is treated as importantly as outgoing freight
- Surprise each customer with exceptional service every day
Profit :
Verifies all parts before they leave the storeFollows all cash handling procedures when applicableFollows all invoicing proceduresExternal customers are treated as exceptionally as internal customersCustomer receives the right partsAccurately completes all paperwork as set out in guidelinesVisually inspects load prior to driving routeTeam :
Recognizes co-workers for doing a great jobMaintains an extremely positive attitude on a daily basisStays within company dress codeFollows company guidelines on attendanceAlways willing to help othersStrives for excellence in everything everydayParticipates in all company and store meetings and functionsSafety :
Follows emergency proceduresKeeps store and work area clean and clutter freeUtilizes team lifts on all heavy and bulky itemsUses proper techniques when climbing laddersReports to manager any violations of company safety policies or unsafe working habitsFollows company safety guidelines that are laid out in the safety manualCompletes all online Drivers safety trainingDoes not receive call-ins regarding unsafe drivingCompletes and documents daily and weekly vehicle inspectionsFollows vehicle accident proceduresAdheres to the company’s distracted driving policyQualifications
Qualifications : Must be 21 years of age or older, must also possess a valid driver’s license as well as a clean driving record. Must be able to drive a standard transmission vehicle. Must possess excellent customer service skills and be able to lift over 40lbs routinely. This is not a complete list. Please see Manager for further details. A CDL is not required for this position.
Requirements :