At the Tom James Company, an Assistant supports our sales team members, store leaders, and key organizational leaders in fulfilling our mission to be a global leader in the fashion industry.
An Assistant is a valued member of the Tom James sales support team.
We currently have a part-time opening in our Lubbock, TX office. Our position is for 25-30 hours per week at $16 per hour.
Job Responsibilities
- Preparing for daily client visits
- Prepping clothing to be delivered
- Locating necessary client information (A / R balances, sales sheet)
- Updating sales materials regarding fabrics / options
- Coordinating and maintaining all client orders / files
- Communicating with clients :
- Setting up appointments
- Providing status of orders
- Scheduling deliveries
- Sending reminders
- Supporting the sales efforts of the sales professional by :
- Communicating regularly with the sales professional and other members of the store team
- Meeting with the sales professional to set goals
- Managing daily calendar
- Organizing inventory
- Pursuing efficiencies for processes and communication
- Picking up and delivering client items as needed
- Prospecting new clients using internet and social media applications
- Entering referrals into proprietary system
- Sending introductory and promotional messages
- Creating call lists / hot lists
- Delivering exceptional customer service when contacting factories, corporate office, clients and outside vendors
- Maintaining a professional image to interface with corporate clients
A successful candidate fits the following criteria :
- Confident, independent worker
- Strong communication skills (verbal, written, listening)
- Excellent organizational skills
- Outstanding time management skills
- Professional customer service skills
- Social Media savvy (especially on LinkedIn & Instagram)
- Proficient using multiple forms of technology including Microsoft Office; Google Docs, Sheets, Forms
- Possesses basic accounting skills (such as balancing accounts)
- Enjoys being flexible and multitasking
- Motivated to tackle challenges
- Yearns to work in a fast-paced team environment
- Able to bend and lift up to 20 lbs.
- Valid Driver's License requires (Exception : larger metropolitan areas)
- Two years office-related experience is preferred.
- Experience with a sales-oriented environment is a plus!
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