Program Manager

Job Description

Job Description

Description :

Spartronics is more than just a company. We have great facilities, a dedicated and talented team, tremendous capacity and capabilities, and longstanding customers who need us.

Now, it’s all about driving forward with a winning strategy that builds on our strengths to create growth for our - customers, shareholders and employees.

As an Electronic Manufacturing Services provider, we strive to meet and exceed our mission to be the preferred provider of fail-safe electronics solutions that save lives and protect what matters the most.

At Spartronics, we're not just building products, we build products lives depend on. As an electronic manufacturing services (EMS) provider for the commercial aerospace, defense, medical device, life science, and industrial markets, we work to deliver products of the highest quality and reliability.

Our organization provides comprehensive contract manufacturing services, ranging from printed circuit board assembly (PCBA) and subsystem integration to full-box build (high-level assemblies).

Additional services include engineering support such as manufacturing testing, supply chain management, sustaining engineering, and a suite of aftermarket services to support the full OEM product lifecycle.

With over $500 million in revenue, approximately 1,700 dedicated employees, and manufacturing resources strategically located worldwide, our manufacturing network spans the United States and Vietnam.

To learn more about our sites, please visit https : / / www.spartronics.com / locations.

Why Join Us :

When you become a part of Spartronics, you're joining a team of dedicated and talented, individuals who share a common goal - to win as one.

We value talent, innovation, and a hunger for growth. Here, you'll have the opportunity to work with industry leaders in Aerospace & Defense, Medical & Life Science, and Industrial markets where our customers put full trust in us to deliver the most complex, highly regulated products that have to work the first time, every time.

Position : Program Manager

Location : Strongsville, OH (on-site position)

About the Role :

The Program Manager is the primary customer contact for all program activities. Responsible for overall customer satisfaction, program profitability, task planning and execution, as well as risk management.

Your contributions will help us continue our journey towards Winning as One : One company. One team. One purpose. One plan. One culture.

What a Day Looks Like :

• Foster highly effective customer relationships and deliver exceptional customer satisfaction.
• Serve as the primary source of communication in customer meetings, teleconferences, and on-site Reviews.
• Lead customer teleconferences, customer requests and track action items for timely closure.
• Support the Sales Order process customer PO review, date commitments and PO changes.
• Coordinate action item tracking and closure internally and externally with customers.
• Execute effective and on-time program start-up with sales order entry, contract reviews, change coordination and complete / accurate customer technical data packages.
• Provide inputs to customer material status requests and translate to impact to customer schedule / commitments when material does not support the original contract date.
• Lead customer Bid & Proposal activities with on-time and accurate submission; including internal reviews for strategic opportunities with Leadership prior to submission.
• Partner with Operations such as Supply Chain, Engineering, Quality, Warehouse and Manufacturing to ensure priorities, issues and actions are resolved in a timely manner.
• Review customer scorecards, feedback, and complaints to drive continuous improvement activities related to quality, delivery, and customer satisfaction.
• Lead excess / aging inventory analysis and action with the customers to ensure effective working capital.

Requirements :

The experience we’re looking for to add to the team :

• Bachelor’s degree preferred.
• Relevant work experience in Contract Manufacturing (medical device preferred).
• Excellent customer service and leadership.
• Proficient at multitasking and prioritization.
• Computer skills including Microsoft Office Excel, PowerPoint, Word.
• Excellent verbal and written communication.
• Ability to present issues in a factual and succinct manner, internally and externally.
• High energy and desire to work in a fast-paced environment.
• All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.

e. 'Green Card Holder'), Political Asylee, or Refugee. We can not provide sponsorship.

Our Commitment :

At Spartronics, we're dedicated to fostering an inclusive, diverse, and equitable workplace. We believe that diverse perspectives drive innovation, and we welcome candidates of all backgrounds to apply.

Our culture at Spartronics values accountability, unity, respect, and transparency. These winning values are the lifeblood of our business.

We embrace diversity through people who believe in these values. Embracing our employees’ differences enables us to be a stronger team.

Join Our Journey :

If you're ready to be a part of something extraordinary, challenge the status quo, and shape the future, then we want to hear from you.

Together, we'll continue to win, while we build products lives depend on.

Our Benefits :

Full range of medical, dental, and vision benefits. Medical plan options include 1 PPO plan and 2 High Deductible Health Plans (HDHP) with a Health Savings Account (HSA).

By completing an annual Wellness Exam, you will save $ on your PPO plan. Or, on the HDHP, we contribute $750 (single) or $1,500 (family) to an HSA.

• Flexible Savings Accounts for Medical, Dependent Care, and Limited Purpose (dental and vision only)
• PTO and Holiday Pay
• Company-paid life insurance and disability at 1 times your annual salary at no cost to you, with options to increase coverage amounts
• 401k with a company match of 50% to every dollar up to 6%
• Accident, Critical Illness, Hospital Indemnity, and Legal Insurance optional plans
• Employee Assistance Program
• Tuition Reimbursement
• Opportunities to grow and excel in the Electronics Manufacturing industry at a company that values promotions and learning from within.

Every day is different, challenging, and rewarding.

How to Apply :

If this sounds like the perfect opportunity for you, please apply with your resume and a cover letter outlining your qualifications and why you're excited about joining Spartronics.

Spartronics is an equal opportunity Employer / Veteran / Disabled 41 CFR 60-1.4. We comply with federal Affirmative Action guidelines in all employment opportunities for qualified employees and applicants.

We encourage applications from candidates of all backgrounds and experiences.