Senior Associate Director (Educational Resources Leader), Accessible Educational Services

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Department

ACCESSIBLE EDUCATIONAL SERVICE (IN-ADES-IUINA)

Department Information

The mission of the Division of Diversity, Equity, and Inclusion (DEI) is to educate, advocate, engage, and empower the IU Indianapolis community by cultivating partnerships and resources to sustain an inclusive, equitable, and diverse environment.

The Office of Accessible Educational Services (AES) resides within DEI and grounds a philosophy of full access through a disability justice framework.

AES strives to ensure students have equitable opportunities to pursue a university education while maintaining high academic integrity.

AES also nurtures a philosophy of access and inclusion, actively addressing individual and structural ableism through strategic campus partnerships with students, faculty, staff, academic colleges, technical services, and professional schools.

AES establishes the processes that guide the qualifications, accommodation approval, and accommodation implementation for disabled students, ensuring overall compliance with the Americans with Disabilities Act (ADA).

AES is committed to students' holistic development, recognizing that disability is one component of identity that shapes student experience.

AES ensures compliance with ADA law as outlined in the AES Academic Accommodations Policy.

For more information about the department, please visit Accessible Educational Services at IU Indianapolis.

Job Summary

The Senior Associate Director will facilitate AES's supportive efforts of IUI concerning the 3-Step process of implementing compliance regulations that include working with faculty and students through an interactive process.

Department-Specific Responsibilities

• Leads the operationalization of various components of the office's overall functions.
• Serves as a designated administrator of AES in the director's absence.
• Supervises professional staff and hourly employees, including 2 Accommodation Specialists and the Administrative Assistant.
• Participates in critical decision-making around ADA accommodations.
• Manages strategic partnerships and initiatives (Accessible Educational Services Community of Practice).
• Serves on various campus committees.
• Actively assists the Director in planning new initiatives and supervising exempt staff.
• Works with our professional schools (IUSM, McKinney Law, and Dental Schools), students, and faculty interactively when needed, accommodating students doing their program requirements (e.

g., clinical / assessments / practicums and internships).

• Facilitates the supervisory responsibilities of AES's Yearly Disability Awareness Month Program and supports staff with our monthly Connect to Achieve Program.
• Represents the Accessible Educational Services (AES) to internal committees with executive administrators, external community-based partners, and within the AES Community of Practice (AESCoP).
• Provides campus access to content and resources, promotes equity-mindedness, and fosters a sense of belonging for the disabled community.
• Works directly with the Director to develop community and campus engagement for Disabled Students and Students with Disabilities at IU Indianapolis.
• Connects with Centers and Programs already on campus (e.g., Internship and Scholarship opportunities) and those offered by community constituents (e.g., Transition from K-12).

General Responsibilities

• Provides day-to-day operational management of educational resources staff.
• Establishes short-term operational objectives.
• Identifies operational issues and / or areas of improvement and implements solutions to improve processes and / or operational efficiency.
• Analyzes, monitors, and evaluates performance of assigned staff; establishes work priorities, conducts performance reviews, and provides corrective action as needed.
• Ensures adequate staffing and effective scheduling; participates and informs employment decisions for assigned staff.
• Provides direct supervision and oversight of assigned staff and activities; impacts, and is held accountable for, the performance of team and / or assigned staff.
• Ensures and provides training to assigned staff to improve educational resources operations; researches and identifies development opportunities for assigned staff.
• Researches and stays up-to-date on new industry educational resources standards, best practices, and emerging technology;

keeps next-level leader(s) informed of trends as well as significant problems.

Qualifications

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience.

Work experience beyond the minimum required may be substituted for education.

EDUCATION

Required

Master's degree in related field (Rehabilitation Counseling highly desired).

WORK EXPERIENCE

Required

2 years in related field.

Preferred

• 4 years of experience in disability services, higher education administration, or a related field. Strong knowledge of ADA, Section 504 compliance, and other relevant regulations.
• Experience working with marginalized disabled people of the global majority and justice-based equity initiatives; knowledge of critical theory a plus.

SKILLS

Required

• Proficient communication skills.
• Maintains a high degree of professionalism.
• Demonstrated time management and priority setting skills.
• Demonstrates a high commitment to quality.
• Excellent organizational skills.
• Excellent collaboration and team building skills.
• Effectively coaches and delivers constructive feedback.
• Instills commitment to organizational goals.

Preferred

• Demonstrates thorough knowledge and competencies in implementing the interactive process of the ADA and a broader implementation of diversity on campus.
• Proficient in AES services, ADA policies, procedures, and reasonable accommodations.
• Demonstrates an ability to create and deliver equity-based, culturally relevant, and inclusive training programs for faculty and the AES's Indianapolis campus community.
• Ability to support internal and external programs, such as Connect to Achieve / Disability Awareness Month, that connect us as an accessibility community of practice.
• Demonstrates awareness of and efficient knowledge about the ADA and Disability Services in higher education.
• Excellent communication and mediation skills.
• Ability to build and maintain relationships with a range of stakeholders.
• Strong organizational and management skills.
• Ability to maintain strict confidentiality of disabled students and navigate issues with great sensitivity.
• Proficient in writing and public speaking.
• Proficient in using Microsoft's suite of products (Word, Access, Excel, and desktop publishing programs).
• Familiarity with accessibility and adaptive technology software.

Working Conditions / Demands

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment.

The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Work Location

IU Indianapolis Campus

Indianapolis, Indiana

Advertised Salary

$65,000 - $67,000 per year based on experience

Benefits Overview

For full-time staff employees, Indiana University offers a wide array of benefits including :

• Multiple plan options for medical insurance
• Dental insurance
• Health Savings Account with generous IU contribution
• Life insurance, LTD, and AD&D options
• Base retirement plan contribution from IU, subject to vesting
• Additional supplemental retirement plan options
• Tuition benefit for IU classes
• 10 paid holidays per year
• Generous Paid Time Off
• Paid Parental Leave
• Employee Assistance Program (EAP)

Learn more about our benefits by reviewing our online Benefits Brochure.

Job Classification

Career Level : Operational

FLSA : Exempt

Job Function : Educational Resources & Tech

Job Family : Educational Resources

Posting Disclaimer

This posting is scheduled to close at 11 : 59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days.

To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Equal Employment Opportunity

Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications.

Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status.

Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX.

Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator.

See Indiana University’s Notice of Non-Discrimination here which includes contact information.

Campus Safety and Security

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online.

You may also request a physical copy by emailing IU Public Safety at [email protected] or by visiting IUPD.

Contact Us

Request Support

Telephone : 812-856-1234

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