We are looking for a motivated and professional Marketing & Customer Service Representative to support nationwide campaigns for renowned nonprofit charities .
If you are passionate about making a difference , thrive in customer-facing roles, and enjoy working with impactful causes , we’d love to hear from you! Key Responsibilities Provide Exceptional Customer Service : Respond promptly to inquiries and deliver top-tier service.
Update Donor Profiles : Use client dashboards to ensure accurate records and data. Stay Informed on Campaign Developments : Keep up-to-date with campaign goals to provide knowledgeable support.
Attend Campaign & Office Meetings : Align with team strategies and contribute to collaborative efforts. Participate in Marketing Workshops : Sharpen skills through training and strategy development sessions.
Engage Face-to-Face with Customers : Maintain a positive and professional demeanor at events. Manage Customer Inquiries : Identify needs, address concerns, and ensure donor satisfaction.
Ongoing Skill Development : Stay ahead of industry trends and continuously enhance skills. Ideal Candidate Profile We’re seeking individuals with the following qualities : Professional Attitude : A genuine passion for helping others and working for charitable causes.
Confident and Outgoing : Energetic with a positive mindset and a collaborative spirit. Strong Listening Skills : Ability to ask the right questions to understand and overcome objections.
Excellent Communication Skills : Proficient in verbal and written communication. Multitasking Abilities : Comfortable managing multiple priorities in high-energy environments.
What We Offer Competitive Salary + Bonuses : Rewarding performance-based incentives. Flexible Schedules : Work-life balance tailored to your needs.
Travel Opportunities : Participate in events and attend training sessions nationwide. Merit-Based Growth : Unlock opportunities for promotion into management and leadership roles .
Comprehensive Training : Access to workshops and skill development programs. Requirements Prior customer service experience is a plus but not required .
Ability to work independently and as part of a team-oriented environment . Professional and Positive Attitude : Comfortable engaging in face-to-face interactions. Powered by JazzHR
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