Room Attendant
Job Category : Housekeeping Requisition Number : ROOMA03320 Showing 1 location Job Details
Description
Residence Inn is looking for a dynamic Room Attendant to join the team! The room attendant is responsible for cleaning rooms, hallways and other areas as assigned and complying with Company standards.
Essential functions and responsibilities of the job include but are not limited to :
Adhere to Pacificas Pure Stay guidelines to ensure the health, safety and comfort of our team members and guests.
Utilize Proper Protective Equipment (PPE) as required and in accordance with property specific guidelines
Maintain a friendly, cheerful and courteous demeanor at all times, while providing personalized service to hotel guests.
Communicate effectively with guests and fellow team members.
Clean guest rooms to Company standards including but not limited to making beds, dusting, vacuuming, cleaning bathrooms completely, wiping down walls, etc.
Clean rooms within the minutes-per-room guideline established by the Executive Housekeeper and General Manager.
Follow Company policy for room amenities.
Turn in all items left in guestroom to manager immediately.
Maintain complete security of master room key. Return the key at the end of shift.
Never leave the property with key.
Report any maintenance items that need immediate attention.
Assist with laundry as needed.
Report any missing / found articles or damage to the Executive Housekeeper.
Provide assistance to other team members and departments to contribute to the best overall performance of the department and hotel.
Perform other duties as assigned, requested or deemed necessary by management.
Qualifications
Skills
Behaviors
Preferred
Loyal : Shows firm and constant support to a cause
Team Player : Works well as a member of a group
Functional Expert : Considered a thought leader on a subject
Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well
Dedicated : Devoted to a task or purpose with loyalty or integrity
Motivations
Preferred
Ability to Make an Impact : Inspired to perform well by the ability to contribute to the success of a project or the organization
Goal Completion : Inspired to perform well by the completion of tasks
Flexibility : Inspired to perform well when granted the ability to set your own schedule and goals
Education
Preferred
High School or better.
Experience
Preferred
1 year : Knowledge / Education / Experience : Previous one (1) year experience preferred.
Skills / Abilities / Other Requirements : Basic cleaning skills. Ability to communicate in English with guests, management and fellow team members to their understanding desirable.
Ability to prioritize, organize and make good judgments. Dependable.
Physical Requirements : Frequently walking indoors and outdoors, climbing stairs. Repetitive bending, stooping, squatting, kneeling, reaching, twisting, crawling, lifting and carrying.
Reaching above, at and below shoulder level. Lifting and carrying unassisted up to 20 lbs. Exposure to cleaning agents.
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