Administrative Assistant
Job Description
Job Description
We are offering a contract to hire employment opportunity for an Administrative Assistant, with a company in Northridge, California.
The successful candidate will join our team and undertake a variety of administrative tasks, ensuring efficient and smooth day-to-day operations.
Responsibilities :
- Process and handle inbound and outbound calls, providing excellent customer service.
- Accurately enter data into our system, ensuring all customer details are up-to-date.
- Maintain and manage customer credit applications to ensure accuracy and efficiency.
- Manage email correspondence, responding to customer inquiries promptly and professionally.
- Utilize Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook) to complete tasks and manage appointments.
- Schedule appointments and meetings as necessary, ensuring all parties are informed and prepared.
- Ensure all customer records are accurate and updated regularly.
- Handle administrative tasks as necessary, contributing to the overall efficiency of our operations.
- Participate in cross-training activities to ensure comprehensive understanding and seamless execution of all roles and responsibilities.
- Monitor customer accounts, taking appropriate action when necessary.
- Minimum of 2 years of experience as an Administrative Assistant or in a similar role
- Experience in the manufacturing or construction is highly preferred
- Proficient in Microsoft Office Suite including Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, and Microsoft Word
- Excellent customer service skills
- Experience in answering inbound and outbound calls
- Proficient in data entry
- Ability to manage email correspondence effectively
- Experience in scheduling appointments
- High attention to detail and excellent organizational skills
- Ability to multitask and prioritize work
- Excellent verbal and written communication skills
- Proactive and able to work independently with minimal supervision
- High school diploma or equivalent required, higher education or certifications a plus
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