Food Service Manager page is loaded Food Service Manager
Food Service Manager
locationsFort Wayne, IN time typeFull time posted onPosted Yesterday job requisition idR000233002 If youre someone who wants to make a difference and is passionate about the impact healthy eating has on peoples lives, join us as we continue our mission of offering real, fresh and organic food at affordable prices all across the Midwest.
If you agree and get excited about the idea of engaging and guiding our customers on a journey to total wellness, thru delicious, fresh food, wed like to hear from you.
Join us to begin YOUR journey and be a part of our team!
The Food Service Manager is responsible for managing all aspects of the Food Service Department including staff, sales, margin, and labor.
They are required to assist customers as needed and maintain a friendly, energetic demeanor. This position requires adhering to all procedural guidelines set by the Food Service Department..
Essential Duties & Responsibilities
Prepares the weekly sales and labor projections for the food service department in order to maximize sales and profits; ensures department operations are within the labor percent allowed.
Monitors and controls all costs and expenses; includes maintaining proper ordering and inventory control, ensuring proper weighing procedures, controlling shrink, and monitoring ad displays.
Manages the Food Service Department staff including hiring, training, scheduling, coaching, and initiating required performance reviews;
ensures staff is trained on all policies and procedures.
Oversees shift operations including writing and / or approving Department work schedules.
Ensures weekly flyer ads are in stock and ready for sale during business hours and that product for upcoming ads are ordered, in stock, and available for processing.
Stocks food service cases; includes presentation of product, facing, filling, and organization of all product items as set by the Food Service Department schematics as well as ensuring tag and pricing accuracy.
Ensures cleanliness of food service aisles, storage area, and work area for safety; includes cleaning of shelves and products, keeping floors free of liquid spills or water, removing hazardous debris from floor and sweeping.
Responds positively to customers inquiries and assists customers with purchases, information and product selection while working the food service counter;
requires selling and cross selling of products.
Receives, inspects, and logs products for accuracy of shipment, temperature, and quality.
Monitors the rotation of all food service products paying particular attention to expired stock and discarding outdated or spoiled items.
Balances the food service general ledger and financial statements; responsible for all department margins.
Oversees pre-inventory preparation; includes back stock and assuring tags match products.
Manages department inventory control ensuring no out of stocks and / or over-stocks.
Uses knowledge of scales, weight measures, and tares to accurately weigh and label products; includes packaging and wrapping product and following the proper dating procedures.
Monitors that proper temperatures are being maintained at all stages during the production of deli, cheese, and bakery items.
Sustains a high level of product knowledge and product preparation.
Walks department regularly to ensure an organized, sanitary, and overall clean appearance at all times.
Other duties as assigned.
Education and Experience
High school diploma or equivalency degree.
Must have a minimum of 4 years professional experience.
Preferred 3-5 years grocery retail experience in Food Service department processes and procedures.
Previous experience in a natural foods industry is a plus.
Knowledge, Skills, and Abilities
Must maintain the highest level of customer service at all times.
Ability to adapt to the ever changing high volume retail while working in a cross-functional team environment.
Must have the capacity to take initiative when problems arise.
Flexibility to adapt in a variety of situations.
Must have advanced attention to detail with the capability to prioritize and meet deadlines.
Excellent written communication and documentation skills.
Excellent verbal communication and interpersonal skills for dealing cross functionally with peers and senior management.
Must have knowledge with MS Office including Outlook, Word, and Excel.
Ability to multitask and have excellent organizational skills is essential.
Must be able to lead, support and contribute to team goals.
Ability to work varied hours / days as business dictates.
Must be familiar with Health Department guidelines and regulations as they pertain to a grocery retail environment.
Must have advanced knowledge of math, weights, and measures.
Demonstrate ability to analyze and interpret Company financial statements and results.
Must have skills working with all food service equipment such as knives, slicers, scales, and ovens.
Ability to follow and direct team to follow recipes, spec, and schematic.
Job Function Analysis
Physical Demands
Sit Rarely 12 hours
Stand Continuously 18 hours
Walk Continuously 28 hours
Drive Frequently 2-4 hours
Balance Frequently 3466%
Bend Occasionally 133%
Climb (26 ft) Occasionally 133%
Crawl Occasionally 133%
Crouch / Squat Occasionally 133%
Kneel Occasionally 133%
Reach (forward & overhead) Frequently 3466%
Twist (45 degrees at waist) Occasionally 133%
Lifting / Carrying
010 lbs. Occasionally 133%
1125 lbs. Occasionally 133%
2650 lbs. Occasionally 133%
51100 lbs. Never 0%
Repetitive Motion
Right & Left Grasping Frequently 3466%
Fine Manipulation Occasionally 133%
Pushing and Pulling Occasionally 133%
Lower extremities Never 0%
Environmental Conditions :
Some extreme temperatures are possible. Some ventilation and exhaust fans.
A MISSION WE CAN ALL BELIEVE IN! We have a simple mission at Fresh Thyme to improve the way our communities eat by offering fresh and healthy food at great values.
We call it REAL FOOD AT REAL AFFORDABLE PRICES. We continue our commitment to offer more items that are fresh, organic and free from not-so-healthy ingredients food you feel good about with no artificial sweeteners, preservatives, colors or flavors.
We believe in meeting our customers wherever they are on their journey toward healthier eating and total wellness with a selection of products that accommodates all diets and food restrictions.
While our assortment of better-for-you products is amazing, the most important thing we offer is an even more amazing shopping experience brought to you by our friendly team members.
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