Senior Workforce Management Specialist

VirtualVocations
Sacramento, California, United States
Full-time
We are sorry. The job offer you are looking for is no longer available.

A company is looking for a Senior Workforce Management Specialist to oversee workforce management systems and contact center operations.

Key ResponsibilitiesAdminister workforce management systems, including user setup and troubleshootingConduct long-range capacity planning, forecasting, and reporting for contact centersMonitor real-time performance and create employee schedules to meet staffing needsRequired QualificationsBA degree or equivalent work experience2+ years of experience in Workforce ManagementTechnical proficiency in Avaya CMS, Gensys, and Aspect eWorkforce ManagementAbility to analyze complex issues and provide appropriate recommendationsExperience in creating and maintaining workflows and procedures

1 day ago
Related jobs
Promoted
Deloitte
Sacramento, California

Oracle Cloud SCM - Specialist Senior. Deloitte Oracle Cloud SCM Specialist Seniors help clients delineate strategy and vision, design and implement process and systems which align with business objectives and have a measurable impact on growth. Client Management: Manage day to day interactions with ...

F1107 Putnam Retail Management Limited Partnership
Rancho Cordova, California

The Senior Wealth Management Specialist will partner with our sales team and primarily engage with clients via conference calls, webinars, and in-person meetings where appropriate. What are the ongoing responsibilities of a Senior Wealth Management Specialist?. Our dynamic and diversified firm spans...

PricewaterhouseCoopers Advisory Services LLC
Sacramento, California

Timekeeping and Absence & Leave Management in Workforce Dimensions (WFD) and knowledge related to building blocks associated with a complete end to end solution design;. We help our clients implement and effectively use Oracle offerings to modernize their HR business processes around core HR, Benefi...

Cardinal Health
California, United States

What Account Management contributes to Cardinal Health . Account Management is responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers. ...

ATARID Specialist Recruiters to the Property & Asset Management Industry
CA, United States

ATARID - Specialist Recruiters has been established for 15+ years and is the leading provider of Management, Senior and C-level opportunities to industry professionals. ATARID Specialist Recruiters to the Property and Asset Management Industry are being retained to search for an experienced professi...

PricewaterhouseCoopers Advisory Services LLC
Sacramento, California

Demonstrates specialized knowledge and understanding, through proven success with leading consultation efforts, the Workforce Management solution of Ultimate Kronos Group (UKG) applications-based solutions, including:. We help our clients implement and effectively use Oracle offerings to modernize t...

Promoted
Rincon Consultants, Inc
Sacramento, California

Recruiter with a proven track record who will be responsible for full-cycle recruiting. The Senior Recruiter plays a pivotal role in sourcing and attracting top talent. As part of the People and Culture team, the Senior Recruiter provides collaborative, high-touch support to our current and future t...

Promoted
Accenture
Sacramento, California

We help out clients apply intelligence to set their business apart and make them more proactive, predictive and productive - the power of the intelligent enterprise. We have also announced our partnership with SAP to develop SAP's new Responsible Production and Design solution, which will help compa...

Promoted
Technogen International Company
Sacramento, California

Program Manager |Technical Program Manager. The Mission of Technical Manager role is to:. Support Client's Delivery/Program/Account Directors towards the overall growth goal of the account. Prepare weekly status reports and review them with Delivery Director/Account Manager. ...

Promoted
Telecare Corporation
Sacramento, California

The Regional Health Information Operations Manager is responsible for supporting the functions of Clinical Information Management Services. The ideal candidate for the Regional Health Information Operations Manager role is someone that is a strong complement to the Telecare culture and exhibits beha...