KANSAS CITY MILLWORK - SALES REPRESENTATIVE

Kansas City Millwork - Sales Representative

Job Category : Sales Requisition Number : OUTSI01427 Showing 1 location Job Details

Description

The Sales Representative is responsible for calling on builders, contractors, architects, designers and homeowner associations within an assigned territory to facilitate the sale of the window, door, millwork and related products to new and established accounts in order to meet or exceed sales and gross margin targets for the Company and the territory.

In addition, this position is responsible for providing specialized knowledge and support to the Companys channel partners, assisting with project management and pre and post sales service, and building customer loyalty in order to grow business in support of the Companys overall budget, strategies and goals.

This includes representing and promoting the Company and its products and services, obtaining orders and closing sales, increasing customer satisfaction, responding to customer needs and growing market share.

The Sales Representative works closely with other departments along with suppliers to ensure revenue and customer satisfaction goals are met.

Essential Functions :

• Meet established sales and gross margin goals while ensuring customer satisfaction and representing the Company with integrity and professionalism
• Consistently call on and develop consultative relationships with key builders, specifying architects and designers, and provide education on products and services to influence them to specify the Companys products and develop project sales opportunities
• Determine market strategies and goals for the territory as needed to ensure comprehensive market coverage for all product brands in all market segments, including new construction and remodel
• Respond to leads and sales opportunities by scheduling appointments and meeting with potential customers for product demonstrations
• Utilize a professional sales process to close sales. Present features and benefits, respond to objections, and provide quotes in a timely and professional manner and in accordance with established Company guidelines for pricing, programs and other criteria.
• Educate and communicate the Companys value proposition to drive loyalty, satisfaction, sales and service
• Maintain an active role in all phases of project management as necessary to ensure successful project execution, including blue print take-offs, product selection, project specification, proposal preparation, lead time and delivery management, exceptions and bid inclusions
• Identify effective and active local building industry organizations and actively participate to build brand awareness and develop professional relationships.

Represent the Company at industry events and trade and home shows

• Act as a point of contact and as a liaison between the Company and homeowners, architects, builders, and retailers by providing customer service, resolving issues, and providing information and support in an effective, accurate, timely and professional manner
• Provide customers with product and warranty information and pricing quotes according to Company guidelines and follow-up on open quotes and sales orders as needed
• Communicate territory activity, architect and trade contacts, project opportunities, project status, competitive activity and other pertinent market and field information through customer relationship management software (CRM)
• Maintain a current and expert level of knowledge of products, including technical information, specifications, and installation practices and techniques
• Enter sales orders into the computer and verify orders for accuracy, correct pricing and delivery schedule
• Prepare credit / debit memos for review and approval
• Collect deposits and payments and provide assistance with customer account receivable issues when requested
• Work cooperatively with co-workers and other departments, sharing information, managing expectations, and ensuring adherence to all policies and procedures
• Participate in sales planning, budgeting and forecasting
• Attend and participate in sales and training meetings
• Perform additional duties as required and requested

BMD, Inc and Companies is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship.

BMD, Inc makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Qualifications

Skills

Behaviors

Motivations

Education

Preferred

Bachelors or better in Construction Management Services or related field.

Experience

Required

Microsoft Office

3 years : Selling experience with Building Materials or related industry

3 years : Consultative selling

Licenses & Certifications