Customer Service / Business Development Representative

Eastgate Chrysler Dodge Jeep Ram
Indianapolis, IN, US
Full-time

Job Description

Job Description

Job Summary

currently searching for experienced Customer Service / Business Development Representative.

Responsibilities

  • Handle incoming phone calls
  • Handle leads and appointment setting
  • Conduct internal CSI calls and emails
  • Work directly with managers on deals that involve internet customers
  • Set appointments for prospective and current customers to meet with a member of the sales team
  • Manage high volume of customer inquiries through phone, email, text / chat per sales
  • Update client information in our CRM Report daily
  • Follow-up with existing customers
  • Follow-up with prospective customers
  • Follow-up with missed / canceled customers
  • Ensure Customer Satisfaction
  • Product knowledge / function is key with all the different vehicles daily
  • Maintaining daily contact target / appointment target
  • Must be able to contribute to positive team environment

Qualifications

  • Successful Customer Care Representatives must have excellent telephone skills
  • Self- Motivated and Energetic
  • You as the Representative must have the ability to instantly build rapport with the customer
  • A friendly / professional demeanor with excellent written and oral communication skills
  • You must enjoy the phone and have the willingness to help customers overcome objections in order to set the appointment
  • Strong organizational skills with the ability to multitask and meet daily goals
  • Follow up with customers effectively
  • Cold calling / Call center skills

Competitive pay based on experience. Medical, dental and vision insurance. 401(k) investment plan. Paid vacation and holidays. Apply today!

30+ days ago
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