ASSISTANT RESTAURANT MANAGER, DINING ROOM

Assistant Restaurant Manager, Dining Room

Job Category : Restaurants Requisition Number : ASSIS02414 Showing 1 location Job Details

Description

POSITION SUMMARY

The Assistant Restaurant Manager, Dining Room is responsible for assisting the Food and Beverage Operations (FBO) team and Restaurant Faculty in the successful daily operation of the CIAs on campus restaurants, as well as supporting the educational initiatives of the CIA through applying the necessary systems and procedures that support the standards of operational excellence, safety, efficiency and educational goals set by the CIA.

This position provides excellent customer service for all guests and students. The Assistant Restaurant Manager responds in a courteous and prompt manner to all guest questions, complaints and / or requests to ensure a high level of guest satisfaction.

ESSENTIAL RESPONSIBILITIES

• Facilitates an open line of daily communication with FBO and all Restaurant Faculty to provide an exemplary learning atmosphere for students, a quality experience for guests, and an operationally successful restaurant.
• Manage the opening and closing of the restaurant for BOH & FOH.
• Manage the training, execution and completion of all side duties FOH & BOH.
• Assist with cross-training incoming students, work study students and Earn and Learn students on positions and stations for FOH and BOH each block / semester.
• Creates and maintains written manuals for all positions FOH & BOH.
• Assist with expediting food during service and maintain quality control.
• Demonstrate standards using ServSafe and CIA protocol.
• Trained and flexible to cover all positions as needed FOH & BOH.
• Make daily reservation table assignments and floor plan for student sections.
• Ensure that all products are stored properly, and the restaurant is secure and sanitized at closing.
• Manage garbage, compost and recycling standards and removal.
• Create, post and update menu id packets, allergen charts and daily changes.
• Supervise the Administrative aspects of the Earn and Learn Students ensuring that scheduling, time and attendance, SFRS and Human Resources communications are adhered to.
• Assist in the operations of the Wine Cellar and Liquor Room
• Assist in the closing of checks in Point of Sale System
• Provide beverage service at the bar
• Communicate menu updates, reservations and other pertinent information to FOH students during pre-shift meeting.
• Inform BOH of reservations, special requests, changes and updates received from guests.
• Order and maintain necessary food, beverage, and non-food items for all restaurant service including ala carte, banquet, special events, tastings and other for the BOH & FOH using the ordering system as well as requesting and coordinating with all internal departments including storeroom, stewarding, wine room, central issue, and bakeshops.
• Assist in the monitoring of food, beverage, and non-food costs by taking and controlling inventories, maintaining pars, adhering to budget, managing waste, processing linen and ordering supplies for FOH & BOH.
• Manage proper student use of the point of sales system.
• Assist in the management of the restaurants reservations with reservation system and provide communication to FBO and restaurant faculty.
• Ensure, maintain and reinforce CIA standards of dress code, sanitation and safety for students and guests.
• Supervise all supplemental employees including recruitment, HR registration, scheduling, verification of time worked using the payroll
• Assist in typesetting and proofing all menus required for a la carte service, beverage programs, banquets and other restaurant events.
• Maintain Liquid Nitrogen.
• Assist in the Social Media efforts of the Food & Beverage Operations Office.
• Report and coordinate repairs with Facilities Department.
• Any and all other duties as assigned.

REQUIRED QUALIFICATIONS

Education :

Associates Degree from the CIA or equivalent.

Licenses / Certifications :

ServSafe or equivalent.

PREFERRED QUALIFICATIONS

• Bachelors Degree from the CIA or equivalent.
• Valid TIPS Certification.
• One (1) year experience in a fine dining establishment.
• Previous experience in a supervisory position an asset.
• Knowledge of MICROS Simphony, OpenTable, Eatec operating systems.

REQUIRED SKILLS

• Strong analytical, problem-solving and conceptual skills.
• Strong teamwork and interpersonal skills; ability to be adaptable, dependable and handle multiple priorities simultaneously.
• Must display a high level of energy and self-motivation.
• Strong customer service skills.
• Detail oriented and thorough.
• Exceptional organizational skills.
• Must be able to work in a fast-paced environment with demonstrated ability to manage multiple competing tasks and demands.
• Strong knowledge of food / beverage items and cooking techniques paired with an ability to pass on such skills to the students.

WORKING CONDITIONS

• Must be available to work nights and weekends as required due to business needs.
• Able to lift 50 pounds as needed.
• Able to stand for up to eight (8) hours at a time.
• Able to bend, stoop or reach as needed.

ADDITIONAL INFORMATION

At The Culinary Institute of America, it is important to us that we support our employees with a substantial and meaningful package of benefits.

We believe in supporting our employees with benefits to assist with work life balance.

Benefits are offered based on the position type and status. Benefits offered *may* include :

• Medical and prescription drug plan
• Dental plan, Vision plan
• Insurance : Life, Home, Auto, even Pet!
• Short- and long-term disability plans
• Generous paid time off programs, including paid holidays
• Retirement savings plan 403(b) with company contribution
• Employee assistance program
• And more!

Qualifications

Skills

Behaviors

Motivations

Education

Experience

Licenses & Certifications