Canteen
Salary : $55,000 - $60,000 / year
Other Forms of Compensation : Annual bonus potential, company vehicle lease
Growth. Opportunity. Excellence.
Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees.
Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary.
Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team?
You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. Together, we’ll continue to transform our industry.
Come grow with us. We are Canteen.
Job Summary :
The Customer Service Manager is responsible for managing relationships and service for 400 OCS (Office Coffee Service) accounts / customers within their territory (approximately 50 mile radius from Omaha) as well as for the communication to and retention of client accounts.
This role reports to a District Manager and will lead a team of 3-4 Route Drivers. Anticipated schedule will be Monday - Friday, 7 : 00am-4 : 00 / 5 : 00pm.
Use of a company vehicle will be provided. Annual bonus potential and generous benefits included! Relocation assistance considered.
Entry level applicants welcome to apply!
Key Responsibilities :
Develop an account level incremental sales plan with local Canteen management; track performance and increase profitability (Owners Business Plan)
Coordinate efforts to improve the customer retention and client experience at the point of sale
Build retail pricing opportunities and encourage repeat sales (Best Practices), and introduce new products to increase revenue
Drive compliance to merchandising standards
Assess performance by location through audit reports (Quarterly District Evaluations)
Customer facing + route supervision
Preferred Qualifications :
A Bachelor’s degree is preferred; high school diploma / GED required
Excellent interpersonal skills required
Valid driver's license is required
Ability to travel to client sites within assigned region; approximately 40%
Passionate about providing world class service to our clients and customers
Coffee / refreshment industry experience a plus
Management experience in one of the following is preferred : customer service / sales, retail, hospitality
Apply to Canteen today!
Canteen is a member of Compass Group USA
Click here to Learn More about the Compass Story ()
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.
Disclaimer : this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position.
While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Applications are accepted on an ongoing basis.
Canteen maintains a drug-free workplace.
Associates at Canteen are offered many fantastic benefits.
Medical
Dental
Vision
Life Insurance / AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site / state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Req ID : 1332143
Canteen
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