F&B Shift Supervisor

Lakeside Hotel Casino
Des Moines, IA, US
Full-time
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Job Description

Job Description

Food & Beverage Supervisor

What You'll Do : The Food & Beverage Supervisor oversees daily restaurant, banquet, and bar operations. This role ensures exceptional guest service and satisfaction while achieving established Food & Beverage goals.

The ideal candidate will possess strong leadership, organizational, and interpersonal skills.

Key Responsibilities (Other Duties May Be Assigned) :

  • Oversee daily operations of the restaurant, banquet, and bar areas.
  • Hire, train, and develop Food & Beverage front-of-house staff.
  • Provide coaching, counseling, and disciplinary action as needed.
  • Manage staff schedules, performance, and attendance.
  • May coordinate banquet operations, including setup, service, and breakdown.
  • Create and manage employee work schedules on a shift basis.
  • Perform various Food & Beverage line-level duties as needed.
  • Ensure compliance with alcohol service regulations.
  • Enforce company policies and procedures.
  • Maintain a safe and responsible work environment.

Supervisory Responsibilities : Directly supervising all front-of-house Food & Beverage staff, including Cashiers / Hosts, Bussers, Food Servers, Bartenders, Barbacks, Cocktail Servers / Beverage Servers, and Banquet Staff.

Responsibilities include hiring, training, performance management, and employee development.

Qualifications

  • A high school diploma or GED is required; some colleges prefer it.
  • Valid driver's license preferred.

Benefits

  • All rest and meal breaks are paid!
  • Paid Time Off (PTO) earned each pay period for Full-Time Team Members.
  • Paid Holidays for Full-Time Team Members
  • Medical, Dental, Vision, and Virtual Doctor Visits for Full-Time Team Members
  • 401(k) with Company Match
  • Free $25K Life Insurance for Full-Time Team Members
  • Optional Coverages you can buy : Short and Long Term Disability, Additional Life Insurance, Accident Insurance, Critical Illness Insurance
  • Free Employee Assistance Plan, including free legal guidance, counseling sessions, and more.
  • Employee Discounts, Team Celebrations, Awards, and more.

About Us

At Lakeside, we pride ourselves on being personable, loyal, and friendly, forging genuine connections with our customers and employees.

Our commitment to enhancing guest satisfaction through solid relationships and exceptional service at a reasonable price sets us apart.

We are dedicated to delivering a value-oriented product in a convenient, welcoming, and casual atmosphere.

DISCLAIMER : This job posting is intended to describe the general nature of this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required.

Employee benefits may vary by location, position, length of service, and employment status. Final candidates will be required to complete a drug test and background check.

Many positions will require a state gaming license. Affinity Gaming is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.

ZRHLK

30+ days ago
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