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Senior Manager of Professional Services

VirtualVocations
Irving, Texas, United States
Full-time

A company is looking for a Senior Manager of Professional Services to lead their Professional Services team and manage complex customer projects.

Key ResponsibilitiesLead and mentor a high-performing Professional Services team focused on customer satisfactionOwn and manage the creation of customer-facing Statements of Work (SOWs) and standardize the scoping processOversee the delivery of complex deployments and work closely with cross-functional teams to manage project timelines and expectationsRequired Qualifications7+ years of experience in Professional Services, Customer Success, or related fieldProven experience in building and leading high-performance teamsStrong understanding of software implementations and systems integrationExperience with AP Automation and complex integrations with ERP systemsBachelor's degree in Business, Information Technology, or related field preferred; PMP certification is a plus

2 days ago
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