Mental Health Specialist II - Full Time - 988 Chat & Text

Position Details

Position Information

Recruitment / Posting Title

Mental Health Specialist II - Full Time - 988 Chat & Text

Job Category

Staff & Executive - Healthcare

Department

UBHC 988 Chat & Text Backup

Overview

Rutgers University Behavioral Health Care (UBHC), established in 1971, offers a full continuum of evidence based behavioral health and addiction services for children, adolescents, adults, and seniors throughout New Jersey.

UBHC's 1,060 experienced behavioral health professionals and support staff are dedicated to treatment, prevention, and education.

UBHC, one of the largest providers of behavioral health care in the country, has a budget of $260 million and has 15 sites throughout New Jersey.

Services are readily accessible and include : inpatient, outpatient, partial hospitalization, screening, crisis stabilization, family / caregiver support, community outreach and case management, supportive housing, supported employment, prevention and consultation, employee assistance programs, and a licensed therapeutic school from preschool through high school.

Specialty services include the New Jersey suicide prevention helpline and peer help lines for police, veterans, active military, teachers, mothers of special needs children and child protective service workers.

In FY2016, UBHC treated 16,199 consumers, had 24,502 admissions, and touched the lives of 19,441 individual callers through peer support.

In addition, UBHC is the primary mental health training resource for the New Jersey departments of Human Services, Children and Families, and Corrections, delivering 16,000 trainings each year.

Posting Summary

Rutgers The State University is seeking a Mental Health Specialist II in the 988 Lifeline Services of Rutgers University Behavioral Healthcare.

The Mental Health Specialist II performs functions in support of the Unit's mission providing streamlined, prompt, and "customer friendly" services to clients of the 988 Lifeline Services.

Receives telephone, chat and / or text requests for service, undertakes assessment of the service need of the client and responds by offering support and appropriate referrals or disposition.

Demonstrates competency in recognizing the unique needs of clients and applying relevant assessment and support skills with regard to a wide range of issues.

Among the key duties of this position are the following :

• Interacts with client in a therapeutic manner.
• Models for clients' good communication skills, recovery-oriented living skills, effective coping skills, and selfhelp strategies as observed by supervisor and as indicated by feedback from clients and team members.
• Assists clients in identifying their personal recovery goals, assists in setting objectives for each goal, and determines interventions to be used based on the client's recovery / life goals.
• Develops and maintains a relationship with clients so that they can identify emotional, psychiatric or behavioral changes which may require further intervention or treatment.

Helps the client effectively address the problem, and / or refers the clients to the appropriate clinical staff as observed by supervisor and as indicated by feedback from clients, third parties, and team members.

• Advocates for appropriate resources for client and third parties based on assessed needs as measured by supervisory observation.
• May facilitate structured skill trainings, such as social skills, assertiveness, anger management, symptom management and psycho-education on a variety of mental health issues as observed by supervisor.

Position Status

Full Time

Hours Per Week

Daily Work Shift

Night

Work Arrangement

FLSA

Nonexempt

Grade

Position Salary

$25.55 per hour

Annual Minimum Salary

53144.00

Annual Mid Range Salary

54184.00

Annual Maximum Salary

55806.40

Standard Hours

40.00

Union Description

Teamsters 97

Payroll Designation

PeopleSoft

Benefits

Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to .

Seniority Unit

Terms of Appointment

Staff - 12 month

Position Pension Eligibility

PERS

Qualifications

Minimum Education and Experience

Four (4) years of full-time paid experience in an appropriate mental health or human service field or a Bachelor's Degree in a relevant mental health or human service field.

Certifications / Licenses

Required Knowledge, Skills, and Abilities

Preferred Qualifications

Equipment Utilized

Physical Demands and Work Environment

Physical Demands :

This position demands standing, walking throughout the program space. Lifting up to 20 lbs.

Work Environment :

• Handles phone requests under time and decision-making pressure.
• Generally pleasant working conditions in a clean, well-lighted, and quiet to moderately loud setting.
• Crisis intervention is a common occurrence.

Special Conditions

Posting Details

Posting Number

24ST1811

Posting Open Date

Special Instructions to Applicants

Regional Campus

Rutgers Biomedical and Health Sciences (RBHS)

Home Location Campus

Piscataway (RBHS)

City

Remote

State

Location Details

Pre-employment Screenings

All offers of employment are contingent upon successful completion of all pre-employment screenings.

Immunization Requirements

Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption.

Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying.

Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination.

Affirmative Action / Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law.

As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment.

For additional information please see the Non-Discrimination Statement at the following web address :