Sr. Netsuite Systems Administrator
Job Description
Job Description
We are in search of a Sr. Netsuite Systems Administrator to join our team located in New York, New York. The individual will be a part of the Real Estate Property / Facilities Management industry.
The role requires expertise in software such as NetSuite, OneStream, Zuora, Concur, Coupa, PBCS, Workiva, ZenDesk, and Workato.
Responsibilities :
- Provide support in the company's SOX policies and procedures, which includes the management and maintenance of support tickets.
- Leverage your experience in systems implementation, customizations, and administrative tasks with software like NetSuite, OneStream, Zuora, Concur, Coupa, PBCS, Workiva, ZenDesk, and Workato.
- Utilize SuiteScripts 2.0 to optimize system performance and user experience.
- Maintain accurate customer credit records and process customer credit applications with precision and efficiency.
- Monitor customer accounts and take appropriate action based on account activity.
- Resolve customer inquiries in a timely and professional manner, ensuring customer satisfaction.
- Maintain an up-to-date knowledge of Oracle NetSuite Technologies and Netsuite CRM to effectively perform job functions.
- Assist in the development and implementation of new procedures and features to enhance the workflow of the department.
- Possess significant experience and knowledge in Netsuite CRM and NetSuite
- Proficient in using and implementing Coupa and Oracle NetSuite Technologies
- Ability to administer and manage NetSuite applications and configurations
- Demonstrated ability to troubleshoot and resolve NetSuite related issues
- Proven track record in managing and completing multiple tasks and projects
- Strong understanding of business processes and requirements
- Excellent problem-solving skills and attention to detail
- Strong communication and interpersonal skills
- Ability to work well in a team environment and collaborate with various stakeholders
- Demonstrated experience in training users on new processes and functionalities
- Proficiency in developing, maintaining and improving system workflows
- Proactive in staying updated with the latest NetSuite features and upgrades
- Experience in managing NetSuite integration with other systems
- Strong technical background in system configurations and customizations.
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