Mandarin Speaking Required*
Centrelake Imaging is a full-service, all digital radiology network in Southern California. Our practice was founded in 2006 focused on delivering high quality and affordable diagnostic imaging services including vascular and interventional procedures.
We pride ourselves on our continuous efforts in building our reputation while delivering exceptional patient care. This dedication is supported by our use of advanced technology coupled with the skills and expertise of highly qualified radiology professionals.
SUMMARY STATEMENT
We are looking for an experienced Front desk Representative that is punctual, detail oriented, responsible, who can meet and greet clients, professional, respectful, and be able to multi-task to fill our full time position in our West Covina location.
RESPONSIBILITIES
- Checking in patients for their appointments.
- Scheduling walk in patients for radiology exams.
- Verifying eligibility for patients.
- Collecting payments for Co pays, self-pay, etc.
- General office and administrative duties
- Chart review and prepping for confirmation call completion
- Obtaining required documentation pertaining to patient’s exam that is needed
- Confirming patient’s appointments for next day.
REQUIREMENTS
- 2+ years experience working in healthcare as Front Office.
- Knowledge of radiologic procedures and standards (a plus)
- Highly skilled in maintaining strong relations with providers and patients.
- Customer service background and focus
- Experience working with HMO, PPO, Medicare, and Medi-cal.
- Knowledge of CPT and ICD-10 Codes.
- Must possess good oral and written communication skills to effectively interact with staff, physicians and patients
- Must be able to multi-task in a fast-paced environment, work well under pressure
- Bilingual in Cantonese Required
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