Job Description
Job Description
Description : Assistant Store Manager
Full-time | $23 / hr + tips | Weekends required | Multi-location coverage
About Scenthound
Scenthound is not your typical dog grooming shop. We are a wellness-focused, membership-based business that provides routine care to keep dogs clean and healthy. Our team is collaborative, safety-driven, and passionate about strengthening the dog-human bond.
About the Role
The Assistant Manager plays a key support role by working across multiple Scenthound locations to ensure smooth operations when Store Managers are off. This position combines leadership, customer service, and hands-on teamwork to maintain high standards of safety, quality, and service.
What You’ll Do
- Support Store Managers by overseeing day-to-day operations at multiple locations
- Lead and mentor team members to ensure dog wellness and safety
- Step in to complete services on dogs as needed
- Drive membership sales through health and wellness education
- Resolve customer concerns and manage client expectations
- Assist with training, scheduling, and quality standards
- Ensure a clean, safe environment for dogs, employees, and customers
What We’re Looking For
Previous leadership or management experience (retail, restaurant, or hospitality a plus)Excellent communication and customer service skillsStrong problem-solving abilities and adaptability across locationsAbility to lift up to 70 lbs. and stand for long periodsReliable transportation to travel between locationsAvailability to work weekends (required)A love for dogs and commitment to their wellbeingJob Type / Schedule
Full-timeWeekends required; flexible weekday scheduling based on coverage needsTravel between multiple Scenthound locationsPay & Benefits
$23 / hour plus tipsMerit-based pay increasesEmployee discounts on services and retailOpportunities for growth in a rapidly expanding companyRequirements :