Senior Manager, Sales and Operations Planning (S&OP)

Responsibilities

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TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

As a Sales and Operations Planning (S&OP) Senior Manager, you will play a critical role in aligning sales, marketing, and operations functions to optimize overall business performance.

This position involves developing and executing comprehensive S&OP strategies, ensuring efficient communication and collaboration across departments, and driving continuous improvement in the S&OP process.

Key Responsibilities :

• S&OP Strategy :
• Develop and implement a robust Sales and Operations Planning strategy that aligns with organizational goals and objectives.
• Collaborate with cross-functional teams to integrate sales forecasts, production plans, and inventory management into a cohesive S&OP process.
• Demand Planning :
• Work closely with operation teams to gather and analyze demand forecasts.
• Develop and maintain accurate demand plans to ensure optimal inventory levels and customer satisfaction.
• Supply Planning :
• Collaborate with production, procurement, and supply chain teams to develop and maintain production plans that align with demand forecasts.
• Ensure that adequate resources are allocated to meet production requirements.
• Inventory Management :
• Optimize inventory levels by balancing supply and demand factors.
• Develop and implement inventory control measures to minimize excess stock and stockouts.
• Cross-Functional Collaboration :
• Facilitate regular S&OP meetings to review and align on demand, supply, and financial plans.
• Foster collaboration and communication between sales, marketing, production, and finance teams.
• Performance Monitoring :
• Establish key performance indicators (KPIs) to measure the effectiveness of the S&OP process.
• Monitor and analyze performance metrics, making recommendations for process improvements.
• Continuous Improvement :
• Identify opportunities for process optimization and efficiency gains within the S&OP cycle.
• Implement best practices and drive continuous improvement initiatives.
• Risk Management :
• Identify and assess potential risks to the S&OP process, such as supply chain disruptions or changes in market demand.
• Develop and implement risk mitigation strategies.

Qualifications :

• Bachelor's degree in Business, Supply Chain Management, Operations Management, or a related field. Advanced degrees are a plus.
• Proven experience in S&OP, demand planning, or related roles.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills to facilitate cross-functional collaboration.
• Proficiency in S&OP software and tools.
• Knowledge of supply chain management principles.

Job Information :

The base salary range for this position in the selected city is $167900 - $316000 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location.

Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life.

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