Commercial Insurance Account Manager (New England Platform)

About Acrisure

Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients.

We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more.

Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years.

Our culture is defined by our entrepreneurial spirit and all that comes with it : innovation, client centricity and an indomitable will to win.

Job Summary :

The New England Platform is currently looking to enhance our team with the addition of a Commercial Insurance Account Manager.

This position is in our Commercial Insurance Department and will be responsible for servicing insurance accounts.

Responsibilities include :

• Develop and maintain client relationships, and work with producers to ensure that all coverage and service needs are met.
• Review and analyze commercial accounts, make appropriate coverage and limits recommendations to producers and clients, as needed.
• Assemble information and applications provided by producers to prepare new business submissions.
• Assemble policy, coverage, and exposure information in conjunction with producers to prepare account submissions, and market to carriers.
• Prepare client proposals based on new and renewal quotations providing the best value to meet client’s coverage needs.
• Review, verify accuracy, and prepare invoices for incoming policies and endorsements of assigned accounts.
• Day to day processing of policies, endorsements, and invoices, as well as Certificates of Insurance, will be handled primarily by Commercial Department support specialists.
• Cancellations, reinstatements, and the necessary follow-up are handled by a support specialist.
• Claims processing is also handled by a support specialist.
• Maintain the accuracy of data in the Agency Management System and its integrated Document Management System.
• Review contract insurance specifications for insureds to assure compliance, amend coverage and limits as needed, and provide updated Certificates of Insurance to reflect any required changes.
• Contribute to meeting agency production goals by assisting producers and providing superior customer service. (There are no new business or existing account rounding production requirements.)
• No premium collection responsibility as that is handled by the producer for each account.
• Conduct business knowledgeably and professionally demonstrating an understanding of the insurance business and the impact of your decisions on the client and the agency.
• Keep informed of changes and trends within the industry to anticipate and respond to clients’ needs.
• Other responsibilities as assigned by Management.

This description is not meant to be all-inclusive and may be modified from time to time at the discretion of management.

Qualifications :

• Minimum 1-2+ years’ experience in Commercial insurance
• Maintains active Property & Casualty license or is able to obtain.
• Excellent communication, organizational, time-management, and customer service skills are required
• Must be able to effectively manage multiple tasks and work well both independently and as part of a team

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