FT WORK FROM HOME - CUSTOMER SUPPORT SPECIALIST (CHAT)

SimpleTire
Halethorpe, MD, United States
$19,5 an hour
Remote
Full-time
  • Customer Service / Remote - Anywhere in U.S. / $19.50 per hour - As a Customer Support Specialist you'll : Handle inbound live chat sessions from online customers;
  • Understand and resolve customer questions, concerns, issues, and needs; Process online orders, returns, replacements, adjustments, warranties, and installations;
  • Maintain positive relationships with customers post-order to gauge satisfaction, solicit feedback, and meet any additional needs;

Listen and learn about products to become a subject matter expert and voice for the brand; Meet or exceed all individual and department KPIs and performance goals...Hiring Fast >

6 hours ago
Related jobs
Promoted
Cable One
MD, United States
Remote

Competitive pay / Medical, dental & vision / PTO / 401k match - As a Customer Care Specialist you'll: Respond to customer-generated tickets and provide thoughtful, personalized communication; Ask questions and actively listen to customers to understand their issues, demonstrating respect and concern...

Promoted
Amper
Garrison, Maryland
Remote

Up to $50K per year / Medical, dental & vision / PTO / 401k / Flexible schedule - As a Customer Support Associate you'll: Handle incoming customer questions and concerns via email and Amper's Hubspot support portal; Interface with internal sales and customer success teams to ensure pilots and existi...

Promoted
Lugg
Laurel, Maryland
Remote

Up to $52K per year / Competitive benefits - As a Customer Support Rep you'll: Provide email, chat and SMS support to Customers, Luggers & Retailers; Achieve world-class customer satisfaction ratings; Perform real-time analysis and problem-solving of orders to provide optimal solutions for Lugg stak...

Promoted
Intuit
Towson, Maryland
Remote

As part of this position, you have the opportunity to work 100% remotely, collaborating with an exceptional team from the comfort of your home or office. This is a virtual, customer-facing role, so you will use our state of the art video communication software to interact with customers, and you wil...

Promoted
TekWissen Group
Elkridge, Maryland
Remote

Competitive pay / Entry level - As a Customer Service Administrator you'll: Respond to a high volume of inquiries about the company's products or services by following standard scripts, policies, and procedures; Take inbound calls, LiveChat, and/or emails from examinees and others regarding teacher ...

Promoted
NeoPollard Interactive
Middle River, Maryland
Remote

Competitive Pay / Comprehensive Health, Vision, and Dental / 401k / PTO - As a Customer Service Rep you'll: Interact with customers to provide information and to process inquiries about accounts, products and services; Troubleshoot technical issues related to computer/tablet/cell phone applications ...

Promoted
SSG
Daniels, Maryland
Remote

Competitive Pay / Medical, dental and vision / PTO / Paid training - As a Customer Service Rep you'll: Answer inbound client calls to assist and resolve any concerns; Utilize high-performing customer service skills to meet and maintain expected KPI's; Conduct research to provide answers for customer...

Promoted
BOSSCAT
Severn, Maryland
Remote

Competitive compensation / Company provided laptop, monitor & accessories - As a Customer Care Rep you'll: Be the first responder of customer inquiries via phone, email, and chat; Listen, identify, and assess each customer's need to offer a solution that empowers them to use BOSSCAT's services; Prov...

Promoted
Allbirds
Dundalk, Maryland
Remote

Employee discount - As a Customer Experience Associate you'll: Serve as a passionate advocate and brand ambassador for Allbirds; Engage with customers via phone, chat, social media, SMS, and email channels; Leverage product knowledge to educate and convert curious customers into satisfied buyers; Us...

Promoted
OCPA
Baltimore, Maryland
Remote

Telecommute (you can work from home, work or school). Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or sea...