Associate Director, Growth & Market Expansion - Deerfield, IL

This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world.

You’ll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

Baxter’s products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.

Join us at the intersection of saving and sustaining lives where your purpose accelerates our mission.

Your Role at Baxter

THIS IS WHERE you build trust to achieve results !

As an Associate Director, Growth & Market Development, you take pride in representing Baxter and our products. Your keen understanding of our deep portfolio of products and belief in the value and quality they provide to patients fuels your confidence.

Our customers trust you and appreciate your knowledge and curiosity when finding solutions to meet their needs. You enjoy being on location, building relationships, and establishing trust with people who use Baxter solutions every day.

As our primary connection to the healthcare professionals who rely on our products to save and sustain lives, you are the face and voice of our solutions.

You enjoy seeing the connections between teams and how they work together to drive business results. The insights and feedback you share with your team and to cross-functional partners help validate and advise priorities and changes.

What you'll be doing

The Associate Director of Operations Strategy & Growth will be the primary owner of organizational excellence, driving transformation for the strategy and growth team and the broader Digital Platforms & Innovation (DP&I) organization.

There will be three main areas of focus for achieving success in this role :

Driving Collaboration : Deliver standard processes and support a successful culture for teamwork across virtual and in-person media.

Enable effective communication and knowledge sharing for optimal team results.

Streamlining Operations : Iterate toward the most efficient processes and playbooks driving linear flow where / when applicable.

Support the team in the adoption of these practices.

Team Transformation : Add new tools to the team’s repertoire, help upskill the team with new tools, and position team for success.

• Provides expertise to the Digital Health business strategy; advises senior-level internal and external leadership teams regarding Product Strategic Plans, options and recommendations, specific development program strategies, execution, progress, and critical issues
• Collaborates with cross GBU Leads to build a portfolio of Digital Health solutions through progression of internal programs or business development opportunities, while delivering & optimizing value to the overall Innovative portfolio.
• Build a new business pipeline that draws on and builds Baxter’s current and future competencies in alignment with the strategy and identifies sufficient qualified opportunities to deliver revenue targets
• Work closely with cross functional partners including medical, regulatory, legal teams to develop strategies to grow penetration, & improve commercial execution.
• Ensure voice of customer is continuously evaluated and included in defining strategy.
• Financial forecasting, long range planning, and business case development
• Provide additional support to the business as necessary, including input into annual strategic planning process, market research studies and new business opportunities
• Utilize expertise to articulate specific economic and clinical benefits to customers, including linking connectivity solutions to outcomes and providing solutions to customer needs.
• Create and promote effective channels of communication to facilitate information sharing, idea exchange, project management, and timely feedback.
• Explore and implement collaborative tools / technology to drive cross-selling opportunities.
• Assess the team and its processes to identify struggles where operations can be improved. This includes potential bottlenecks, inefficiencies, or anachronisms.
• Develop standard operating procedures (SOPs) for common tasks and processes, including play-by-lays to ensure consistency and save time.
• Create a skills matrix with skills, tools, and competencies in current and ideal future state. Define proficiency levels and ratings for each skill to resolve gaps / training needs.
• Ensure quality and completion of the vision, strategy, and roadmap for products within the connected care portfolio.
• Help develop important metrics to supervise product success pre-market, intra-market, and end-of-life
• Work cross-functionally with business units, region / country teams, and functions to brainstorm, develop, launch new processes and improvements.
• Help set and implement the strategic direction for Connected Care.
• Ability to work and influence across business units and functions. Validated track-record of leading and influencing in a matrixed environment
• Must have excellent soft skills including communication, people skills, decisiveness, accountability, ownership, being a collaborator, and self-motivated.
• Validated project management experience with success driving aligned, global initiatives to meet / exceed targets
• Strong financial and business sense.
• Executive level presentation skills.
• Must be available to travel to customer sites and team meetings frequently.
• Experienced with analysis of financial metrics, establishing financial models and cases as well as customer facing strategy & execution.
• Ability to travel up to 25% of the time, including international.

What you'll bring

• Requires a bachelor’s degree in business, marketing, finance or science / technology. MBA and / or graduate degree is a plus.
• 7+ years as a top performer in healthcare corporate and / or hospital environment and 5+ years of cross-functional leadership experience, with significant sophisticated solutions selling experience.
• Must have expert level knowledge of digital platforms and how they facilitate communication with various clinical systems and devices.

Technical understanding of IT environments and robust knowledge of clinical processes and workflows is a plus

• Previous experience developing and maintaining C-level relationships with customers and strategic partners.
• Validated career progression in previous roles.
• Prior consulting and / or investment banking experience is a plus.

Baxter is committed to supporting the needs for flexibility in the workplace. We do so through our flexible workplace policy which includes a minimum of 3 days a week onsite.

This policy provides the benefits of connecting and collaborating in-person in support of our Mission