A company is looking for a Manager - TRC Call Center Operations.Key ResponsibilitiesProvide leadership to the contact center and ensure compliance with policies and proceduresMonitor team performance against KPIs and implement strategic plans for improvementDevelop and motivate staff while promoting a positive work culture and cross-trainingRequired Qualifications, Training, and Education5+ years of operational and / or call center management experienceExperience managing remote and multiple location teamsThorough understanding of call center technologies (CTI, IVR, ACD)Workforce management experience strongly preferredBachelor's degree or equivalent combination of education and experience
Contact Center Operations Manager
A company is looking for a Contact Center Operations Manager to support its growing business operations. ...
Center Operations Manager
We are hiring Center Operations Managers for our clinics in Maryland and Virginia!. We are looking for a motivated self-starter to join our team in a managerial & administrative role and be responsible for daily operations at our upcoming therapy center. We are a full-time, center-based, early i...
Assistant Manager - Travel Center Operations 🛣️
As a Retail General Manager, you must exemplify integrity and accountability at the managerial level as well as demonstrate excellent team leadership skills. Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in...
Call Center Operations Manager
Our Customer Success Manager leads and empowers our Customer Success Representatives (CSR’s) and Dispatch Success Representatives (DSR's) to build long-lasting relationships, maintain and expand the customer base, and meet company goals through delivering exceptional service to all they interact wit...
Assistant Manager Warehouse Operations Goodwill Warehouse Center
Warehouse Operations Assistant Managers must have passion for their work and provide strong teamwork and leadership skills. The Manager must understand warehouse, store and divisional objectives and resolve problems related to warehouse operations. Participates in special projects and attends meetin...
Director of Call Center Operations
As an the Director of call center operations, you will be directly supervising all call center activities. Have a minimum of five years of management or supervisory experience overseeing call center operations. Possess strong customer service skills, knowledge of call center operations, and knowledg...
Call Center Manager
Collaborate with senior leadership and high-level client managers to address challenges, propose creative solutions, and enhance overall client satisfaction. Experience with ticketing systems and cell center telephone equipment. TechFlow has four principal lines of business: Platform Services, Digit...
Secure Facility Ops Manager, Region Services - Secure Facility Operations (SFO)
Our team is looking for an experienced Secure Facility Operations Manager (SFOM). SFOM's lead daily facility operations, security, and continuity of operations (COOP). The Secure Facilities Operations Manager (SFOM) will develop mechanisms to work across various organizations. The Region Services Co...
Security Operations Center Manager
The Security Operations Center (SOC) Manager role supports the defense against evolving cyber threats and safeguarding critical healthcare data. The SOC manager shall operate a security operations center (SOC) to monitor, prevent, detect, investigate, and respond to cyber threats around the clock fo...
Network Operations Center (NOC) Manager
This technical manager will oversee all administration, monitoring, sustainment, incident, and problem management activities and coordinate directly with the Government Network Operations Center lead on all CESO system Operations. Network Operations Center (NOC) Manager. Network Operations Center (N...