Senior Inside Sales Representative
Albuquerque, NM
Months
Inside Sales, you will interact with existing customers, primarily by phone and email, to increase sales of the Company's products and / or services by obtaining and up-selling orders, creating customer satisfaction and adding value to the customer's buying experience.
You will own a book of larger, more complex accounts and is proficient in all aspects of the inside sales process will a focus on proactive selling techniques to add business or expand current book of accounts.
Responsibilities
- Meets and exceeds performance measurements based on volume budgets, profitability, penetration, efficiency objectives.
- Markets products and offers value-added services.
- Develops strong business relationships in growing existing accounts, prospects for opportunities within account base.
- Owns, qualifies, and develops opportunities passed from marketing, outside sales, national accounts.
- Keeps abreast of new products and acquires and shares competitive knowledge.
- Reports industry trends, competitive pricing, and customer feedback to management.
- May function as the lead for other ISRs with respect to processes, systems, customers, etc.
Qualifications
- High school diploma or equivalent required; bachelor’s degree preferred
- Requires in-depth knowledge and experience in Sales and Sales Administration (- years).
- Preferred sales experience in Security / Fire environment.
- Preferred Installation experience in Security / Fire
- Strong computer skills, including Microsoft Office.
- Demonstrated high level of sustained competency as a professional contributor.
- Ability to perform multiple tasks simultaneously.
- Ability to work in team environment and mentor / coach team members.
- Strong written and verbal communications skills.
- Ability to prospect and market concepts to existing and potential new accounts.
- Ability to act in solving problems while exhibiting judgment and realistic understanding of issues.
- Ability to solve difficult and sometimes moderately complex problems; takes a new perspective using existing solutions and identifies key barriers / core problems and applies problem-solving skills to resolve complex situations.
- Works independently with minimal supervision.
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