Description
POSITIONSUMMARY : Responsible for greeting patients on thephone and in the clinic in a warm friendly tone. Registrationand interviewing of patients to obtain accurate demographic andfinancial information while scheduling appointment.
Otherresponsibilities may include returning messages, scheduling followup tests, referrals and prior authorizations. Assistspatients, nurses and providers in patient care in the clinicsetting.
Performs vital signs, and obtains history of chiefcomplaint for visit. Performs various Point of Care Testing anddocuments assuring quality control for each test completed.
Requirements
MINIMUMQUALIFICATIONS :
EDUCATION : High SchoolGraduation or GED required. Successful completion of a nursingassistant, EMT, or medical assistant program of study.
Two (2)years of employment at a licensed medical facility in the role of aMedical Assistant or Nursing Assistant may be applied in lieu ofprogram of study
CERTIFICATION / LICENSES : BLS issued through American Heart Associationrequired. Will be expected to obtain certification as amedical assistant within one (1) year of hire.
SKILLS :
- Outstanding Service Excellence skills to guaranteequality patient care and patient satisfaction
- Knowledge and skills to obtain vital signs andPHI
- Strong organizational skills; excellentverbal, written and interpersonal communication skillsrequired
- Ability to work collaboratively withothers; ability to work independently
- Assertsinitiative on performance improvement opportunities
- Ability to navigate through computer software by use of amouse, keyboard or stylus and windows based software.
EXPERIENCE : Aminimum of one year medical experience that includes direct patientcontact, preferred.
NATURE OFSUPERVISION :
Responsible to : ClinicManager
ENVIRONMENT : Requiresknowledge of general safety standards to limit exposure toinfectious disease. Daily contact with infectious diseasesand body fluids.
Bloodbornepathogens : C
PHYSICAL REQUIREMENTS : Bending, stooping, and lifting up to 35 lbs, reaching above headand below knee level. Utilization of proper body mechanics.
Longperiods of sitting at times. Keyboard usage with soundergonomic principles. Must be flexible in workschedule.
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