Analytics Senior Manager-Fraud & Claims Management

About this role :

Wells Fargo is seeking an Analytics Senior Manager in the Inclearing / ACH team within Fraud & Claims Management (FCM) as part of Consumer and Small Business Banking Operations (CSBBO).

Learn more about the career areas and lines of business at wellsfargojobs.com .

In this role, you will :

• Lead Inclearing / ACH team to deliver best in class fraud prevention practices to enhance business management, executing on key initiatives, and processes across products and lines of business
• Manage and develop team members to create, implement, and optimize fraud models and strategies with specific focus on Inclearing / ACH fraud
• Plan, coordinate, and execute analytics efforts or results-oriented intelligence that support CSBBO-Fraud & Claims Management in order to determine current fraud trends and develop rules to mitigate
• Engage and influence experienced leaders companywide to communicate and provide strategic consultation
• Provide support for designing, testing, evaluating, implementing, measuring, monitoring, and managing Inclearing / ACH fraud models and strategies including partnership with the Artificial Intelligence (AI) team to stand up a new AI model
• Identify and recommend opportunities for alternatives, approaches, or solutions through the development and enhancement of fraud strategies and upstream controls to mitigate risk of event / intel and / or loss to Wells Fargo and its clients with specific focus on 3rd party victim fraud while engaging other fraud strategy and risk teams as needed
• Determine appropriate strategy and actions of Analytics team to develop business or finance policies, approval or denial strategies, business line assignment methods, collections, and recovery strategies
• Consult with partners to identify and define fraud trends and translate business needs into complex analysis designs, fraud strategies, and recommendations
• Interpret and develop compliance and risk management requirements for supported area and work with other stakeholders to implement key risk initiatives for external agencies, regulatory bodies, and industry forums
• Collaborate with and influence lines of business, business partners, industry forum managers, experienced consultants, and senior management on issues with high, critical impact on the success of the department such as with FCM-Detection Operations on alert prioritization and new detection opportunities
• Lead a geographically diverse team of Analytic consultants in accomplishing goals
• Manage allocation of people and financial resources for Analytics
• Develop and guide a culture of talent development to meet business objectives and strategy

Required Qualifications :

• 6+ years of Analytics experience, or equivalent demonstrated through one or a combination of the following : work experience, training, military experience, education
• 3+ years of management experience

Desired Qualifications :

• 6+ yrs experience leading Fraud Strategy
• 3+ yrs Leadership experience, including coaching, training, mentoring
• Knowledge of industry fraud practices and trends
• Knowledge of existing loss prevention Inclearing / ACH fraud strategies
• Extensive knowledge and understanding of research and analysis
• Demonstrate a working knowledge of internal and external fraud solutions and their capabilities
• Ability to anticipate risk and examine short and long term consequences of data trends
• Experience identifying areas of deficiencies / control breakdowns and providing recommendations
• Ability to think creatively to find innovative solutions to complex analytical questions
• High attention to detail and accuracy
• Proven ability to assimilate information quickly and analyze complex problems
• Demonstrated ability to prioritize effectively and learn quickly in a rapidly changing environment and function efficiently under short deadlines
• Excellent verbal, written, and interpersonal communication skills
• Ability to collaborate with all lines of business on new risk related products and capabilities or procedures, delivery channels and access devices
• Detailed knowledge of Wells Fargo systems and applications

Job Expectations :

• Ability to travel up to 5% of the time
• This position is not eligible for Visa sponsorship

Position Location :

1525 W W T Harris Blvd, Charlotte, NC

800 S Jordan Creek Pkwy, West Des Moines, IA

2850 S Price Rd, Chandler, AZ

2200 Concord Pike, WILMINGTON, DE Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location.

The range listed is just one component of the compensation package offered to candidates.

$111,100.00 - $217,200.00

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement

Posting End Date : 16 Nov 2024

16 Nov 2024

Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company.

They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.

There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US : All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements :

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.