PRIMARY Qualifications / Experience :
Technical experience in managing and supporting desktop, PC, printers, scanners, network, medical devices etc.
Medical devices that may include but are not limited to :
Cameras
Treadmills (cardiology)
Electrocardiogram (EKG) devices
Must have good soft skills and people management experience to support physicians and providers
Other Qualifications :
- Bachelor s degree in Computer Science or similar field
- Prior experience in desktop support or related field
- In-depth knowledge of desktop hardware and software systems
- Proficient in computer operating systems such as Max, Linux and Windows
Job summary :
We are seeking a dedicated Field Technician with 4 to 7 years of experience to join our team. The ideal candidate will have a strong background in Service Desk, Field Services, and Desktop Support - Remote.
This role involves analyzing geospatial data to support various projects and initiatives, ensuring high-quality service delivery, and providing technical support to remote teams.
Responsibilities :
- Provide support for users of computers and software systems.
- Provide hands-on or remote assistance in computer setups, upgrades, software operation, and maintenance.
- Provide general training for relevant applications and hardware
- Responds to client inquiries
- Provides technical support to users
- Troubleshoots hardware and software issues
- Provides instructions or directly sets up desktop hardware
- Assists with installation of computer software and operating system updates
- Records logs of rendered support
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination.
All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role.
We promote and support a diverse workforce across all levels in the company.
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