Customer Service and Sales Representative

Local Firm
West Hollywood, CA, United States
Full-time

We are a local Business Development firm specializing in promotional sales for national clients. Due to increasing demand and ongoing expansion, we’re seeking a motivated Customer Service and Sales Representative to join our team.

We’re looking for a dynamic, results-driven individual to be a part of our Customer Service Department, where we consistently set new standards for customer experience.

Our success is built on fostering long-term relationships, which is why our customer service team is trained to represent our clients with integrity and reliability.

The Customer Service and Sales Representative plays a crucial role in performance-driven outreach campaigns, offering innovative ideas to drive sales revenue for our top client accounts.

This entry-level position offers significant growth opportunities for individuals with a strong work ethic and dedication.

Key Responsibilities of the Customer Service and Sales Representative :

  • Handle customer inquiries : Respond to customer questions with professionalism and positivity, using your product knowledge to engage effectively and escalate issues when necessary.
  • Support customer experience campaigns : Assist in the development and execution of customer engagement and outreach initiatives aimed at boosting client revenue and visibility.
  • Direct sales and customer care : Engage directly with consumers who have expressed interest, guiding them through the sales process.
  • Effective communication and problem-solving : Collaborate in a fast-paced environment, providing thoughtful solutions to customer and client concerns.
  • Continuous improvement : Regularly assess your performance as a customer service representative and work towards enhancing your skills and outcomes.
  • Team and individual work : Contribute effectively both as a team member and independently to achieve goals.
  • Ongoing learning : Participate in quarterly training sessions and networking events, staying updated on new products, industry trends, and essential skills.
  • 3 hours ago
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