Membership Advisor

Job Description

Job Description

Join the Orangetheory Fitness Team as a Sales Manager! Get fit, help others, and have fun!

Who Were Looking For :

Are you ready to unlock the power of the Orangetheory workout for others? We're searching for a dynamic Membership Advisor (internally referred to as a Sales Manager) to bring new people into our studio, discuss their fitness goals, and guide them along their journey.

As a Membership Advisor, you are energetic, goal-oriented, and persistent. Whatever challenges arise, you remain confident, reliable, and solution oriented.

Why Join Us?

Skills You'll Gain :

• Sales Expertise : Master the art of lead outreach, conversion, and generation. Develop persuasive communication skills and close deals effectively.
• Customer Service : Hone your ability to greet everyone with enthusiasm, energy, and knowledge. Handle member concerns professionally and objectively, aiming for swift resolution.
• Marketing & Outreach : Participate in marketing events and initiatives, expanding your network and enhancing your promotional skills.
• Operational Knowledge : Cross-train with the Operations Manager to understand facility issues, ensuring the studio's maintenance and cleanliness.

Career Growth :

• Internal promotions are part of our culture!
• Blaze a trail into management roles like Multi-Unit Sales and Operations Managers and beyond! We're not just a brand; we're a launchpad for your career trajectory.

Compensation :

• $20.00 per hour plus commissions on sales
• Quarterly bonuses to reward your hard work

Benefits :

• Medical, dental, and vision insurance
• Access to our 401(k) plan
• Earn $250 for every successful employee referral

Work / Life Balance :

• Put your mental well-being first with free counseling services
• Enjoy exclusive employee discounts on Orangetheory classes, Relive Health services, and a plethora of entertainment and travel perks

Community :

• Join a tribe of like-minded individuals dedicated to making a difference
• Forge lifelong connections with teammates and members
• Spread positivity both in and out of the studio through community events and charitable initiatives

Role Responsibilities / Duties :

• High focus on lead outreach, conversion, and generation
• Greet everyone who enters the studio with enthusiasm, energy, and knowledge
• Give studio tours and sell memberships to help the studio thrive and meet monthly goals
• Follow up with prospective members
• Handle member concerns professionally and objectively with the goal of resolution
• Participate in marketing and outreach events and initiatives
• Work with the manager to hit monthly KPIs
• Cross-train with the Operations Manager to help with facility issues (e.g., maintenance and cleanliness of the studio)

Personal Attributes :

• Strong sales and communication skills
• Attention to detail and ability to establish effective working relationships with both prospective and existing members
• Multi-tasker with minimal supervision
• Proven flexibility and willingness to handle various tasks independently and meet deadlines
• Provide excellent customer service
• Passion for sales and fitness

Qualifications :

• High School diploma or equivalent required
• 1-2 years of sales experience, preferably in the fitness realm

Our Mission : To unlock your full potential through inspiring, motivating, and extraordinary moments.

Vision : To become the ultimate wellness powerhouse, fueling everyday life with boundless energy and vitality.

Values : Happy. Hungry. Humble. Healthy. Human.

About Empire :

Established in 2013, Empire Portfolio Group is not just a company; it's a revolution. Headquartered in the vibrant heart of New York City, we own, operate, and support over 140 Orangetheory Fitness studios across multiple states.

But we're not stopping there our sights are set on even greater heights with the introduction of Relive Health centers nationwide.

Join the Movement

Empire Portfolio Group is an equal opportunity employer, championing diversity and inclusion in every aspect of our operations.

We believe in fostering an environment free from discrimination and harassment, where every individual has the opportunity to thrive.

If you're ready to unleash your potential and make a difference, come soar with us.

Ready to embark on this thrilling journey? Apply now and let's shape a brighter, healthier future together!