•Manager- Credits / Undistributed Payments / Full Time / Hybrid- Michigan Residents Only

Business (Non-Clinical)

This position is responsible for managing the teams responsible for managing patient accounting related credit balances and undistributed payments across a multifacility integrated healthcare delivery system, which includes all billing associated with Henry Ford Health (HFH), outpatient clinics and employed physicians. This position leads through sharing knowledge, motivation and engaging the team to provide high quality services, which meet or exceed customer expectations. Collaborates with members of the team, identifies departmental and business unit priorities, establishes goals and implements strategies designed to maximize reimbursement for the health system and fosters a culture of innovation, employee engagement, and exceptional business performance.

Education / Experience Required :

• Bachelor's degree in Business Administration, Accounting, or related field required. In lieu of degree, at least ten (10) years of health care revenue cycle management experience.
• Five (5) years of management experience with healthcare accounts receivable preferred.
• Knowledge of best practices related to revenue cycle operations and day-to-day functionality.
• Knowledge of CPT and diagnosis coding and Third-Party billing regulations preferred.
• Experience with general ledgers or other accounting functions preferred.
• Experience at a large, complex, integrated healthcare organization preferred.
• Experience with insurance billing, patient accounting systems and other related applications preferred.
• Communication skills and the ability to interact effectively with staff. Ability to manage, coordinate, and lead simultaneously.
• Ability to estimate time frames and meet projected deadlines.
• Ability to work independently.
• Ability to understand and lead change.
• Goal oriented, exceptional interpersonal skills, change management and political skill.